Predator PH315-52 - An updated version of PredatorSense released that gets rid of 90% of features?!!

Ryan717
Ryan717 Member Posts: 20 Networker
edited November 2023 in 2020 Archives
An updated version of PredatorSense released that gets rid of 90% of features?!!  Why?!! The "newer" version of the predator sense software limits control of the laptop's features to just Fan control and that's it?!  makes ZERO sense to me.. pun intended. all the other features such as keyboard rgb backlighting and other settings seem to be just flat out missing! why is this Acer?  I literally had to downgrade again just to fix it.  Why would Acer update the software only to make it 90% useless to me for this specific laptop?  Please I'd love to know how this makes sense at all. 

Best Answers

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    Answer ✓
    You are referring to version 3002, right? In fact, I think it was a mistake by Acer. See that version 3002 is from 2018:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
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  • Karp-Acer_Retired
    Karp-Acer_Retired Member Posts: 2,599 Guru
    Answer ✓
    We apologize for the inconvenience with the Predatorsense driver update. We have loaded version 3.00.3136 on our website again.

    Regards,
    Acer-Karp.
    minimizar para MAXIMIZAR.

    Descubra a mais recente e inovadora tecnologia que chegará no mercado, next@acer.
«1

Answers

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    Answer ✓
    You are referring to version 3002, right? In fact, I think it was a mistake by Acer. See that version 3002 is from 2018:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • alisaeed
    alisaeed Member Posts: 24 Networker
    Where can I find the older version from PredatorSense?
  • What is your notebook model?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • alisaeed
    alisaeed Member Posts: 24 Networker

    Predator PH315-52


  • They probably put the wrong date on the system. The most current version is 3136.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Emrejen
    Emrejen Member Posts: 1 New User
    I had same issue.Can you download predator sense for model PH317-52.
    That one has 3136 version.

    https://www.acer.com/ac/en/US/content/support-product/7602?b=1
  • Ryan717
    Ryan717 Member Posts: 20 Networker
    edited February 2020

    Mine is a Predator PH315-52. Yes that would make sense that they screwed up and somehow have posted an older version on the site where the newer version used to be.  I'm wondering if they actually had an updated version beyond the version 3136 but somehow posted an older version?  weird.  kind of shakes the confidence in the company if they are posting outdated software on their own support site.. geez.  really lame lol buuut... it looks like they have since corrected it again... and now the version 3136 is back up?  https://www.acer.com/ac/en/US/content/support-product/7983?b=1    you can understand my confusion with this and perhaps other's as well.  okay.  the 3136 version is alright, but it would be nice if they updated it a bit as I find that adjusting the custom fan settings doesn't really do much, it still pretty much operates on auto regardless.



  • Ryan717
    Ryan717 Member Posts: 20 Networker
    also, of note the version that was posted was 3.01.3002  where as the one that is up now is once again at 3.00.3136  the '01' would seem to indicate it should have been an updated version but was instead seemingly a downgrade.  The date also had it posted in 2020... will there be an updated version I wonder? 
  • I think there will still be some new versions of the predator sense. However, we have no way of knowing when new versions will become available.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    In the meantime for all that are having this issues take a look here https://community.acer.com/en/discussion/570716/latest-predator-sense-working-on-old-h300-models#latest and install the latest H700 version instead until acer fixed the website issue as it was already reported to acer staff they are aware of it 😉


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Ryan717
    Ryan717 Member Posts: 20 Networker
    edited February 2020
    What is going on now?  lol well looks like Acer once again has "updated" Predator Sense with yet another older version for some reason?  they went from version 3.00.3136 to 3.00.3120?  why?  I just want to know what the deal is, are you updating? downgrading? what's the deal Acer? latest version is now strangely 3120 now? https://www.acer.com/ac/en/US/content/support-product/7983  Try installing it and it will tell you you already have a newer version and yet this is supposed to be the latest up to date version on the site?  wth.  I'm confused in how Acer is operating at this point lol and why not add an "update" feature from within the actual app itself since clearly we cannot depend on the website very much.  just sayin.

  • I don't know if the vanilla forum also manages Acer's main website. However, the acer community website is also experiencing some problems.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited February 2020
    Ryan717 as i stated above if you want the latest blue version back go to the thread i gave above and follow the instructions the Acer team are already aware of the issue and would be solved asap this issue so far its only for the PH315-52 support page

    As you can see this is an old version form 1/4/19


    The latest version i have now from H700







    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Ryan717
    Ryan717 Member Posts: 20 Networker
    I have the latest version.  my point is Acer is making this unusually difficult to stay up to date with their own software.  error or not, they are a rather large corporation... one would think something like this is fairly simple really lol. I mean come on.  either make the software update itself from within the software or come up with a better system on the website.  This is 2020 right?  This is something nearly every other company has literally gotten figured out decades ago. 
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited February 2020
    Ryan717 everyone makes mistakes (some more than others) no one is perfect  thats the point of being human :) or else the Borg should take over and assimilate everyone xd :p 


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Ryan717
    Ryan717 Member Posts: 20 Networker
    edited March 2020
    robots might as well take over. free people up to actually 'live' lives? and if people have a problem with it, they should ask what kind of lives they are "living"  if a robot can entirely replace them...this vid says it all... 

    https://youtu.be/zahzYCw57IM
  • Karp-Acer_Retired
    Karp-Acer_Retired Member Posts: 2,599 Guru
    Answer ✓
    We apologize for the inconvenience with the Predatorsense driver update. We have loaded version 3.00.3136 on our website again.

    Regards,
    Acer-Karp.
    minimizar para MAXIMIZAR.

    Descubra a mais recente e inovadora tecnologia que chegará no mercado, next@acer.
  • engr146
    engr146 Member Posts: 21 Networker
    No! I don't want to be assimilated
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited March 2020
    engr146 said:
    No! I don't want to be assimilated
    😂😂


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/