Aspire A717-72G-76V1-US ELANTech Fingerprint issue

dzvxo
dzvxo Member Posts: 3 New User
edited October 2023 in 2020 Archives
Hello,

I am getting Error 43 from the sensor in Device Manager, and reinstalling the driver only fixes the issue until I reboot/go into sleep mode. After that, it stops working again. This has persisted since I got the machine running Windows 10 1803. I am now running 1909 with the same issues. Is there anything I can do to fix this issue? Any and all help appreciated!

Driver details:
WbfUsbDriver.dll 3.3.6.10
winusb.sys 10.0.18362.1
WUDFRd.sys 10.0.18362.1
EngineAdapter.dll 3.1.0.0

Answers