Monitor Acer Predator XB271HU no picture from Laptop via Docking Station

WhiskyCola
WhiskyCola Member Posts: 2 New User
edited February 14 in 2020 Archives
Hi,

setup is as follows:
Monitor via HDMI to HDMI-Switch-Output. On of the HDMI-Switch Inputs to the Docking-Station (Icybox Notebook Docking Station) and this one via USB to my Notebook (Dell Precision 3530).
My Notebook recognizes the Monitor and changes it settings to use a 2nd monitor, but my monitor doesn't display something(input is on HDMI).
If connected from the HDMI-Switch directly to the Notebook, it works.
At the office, it works with this docking station and the setup Monitor > HDMI >Docking Station > USB > Notbook (but different Monitors).

Additionally my monitor is connected via DP to my Desktop PC if this matters

What am I doing wrong? Is it the combination HDMI-Switch - Docking Station?

Answers

  • Balatekie
    Balatekie ACE Posts: 1,353 Pioneer
    Hi!!

    @WhiskyCola

    I would like to clarify that, you have connected Dell laptop to the docking station using USB cable. It is USB C port type cable? Please confirm the version. 
     :) If you think I've answered your question, please hit the Accept Answer:)

  • billsey
    billsey ACE Posts: 34,276 Trailblazer
    Which docking station do you have? I know some of the Dell docks have multiple video ports, but can only use one of them.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • WhiskyCola
    WhiskyCola Member Posts: 2 New User
    Balatekie said:
    Hi!!

    @WhiskyCola

    I would like to clarify that, you have connected Dell laptop to the docking station using USB cable. It is USB C port type cable? Please confirm the version. 
    Hi,
    no it's not, i didn't think of this, as it works at the office with normal USB 3. Do i need usb-c because of the resolution and framerate of the monitor?