Acer Swift 3 - Scaling HDMI output

Carina16a
Carina16a Member Posts: 2 New User
edited November 2023 in 2020 Archives
I have an Acer Swift 3 with Radeon Vega 3 graphics.  When I attach a TV through an HDMI cable, the edges of the screen are outside the viewable TV screen.  How can I scale the TV picture to match the laptop screen? 

Best Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Answer ✓
    Good Morning Carina16a !

    Which EXACT model of TV and laptop?
    The default configuration is that both must be set to the same resolution and the HDMI cable must be homologated and supported.


    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              
  • billsey
    billsey ACE Posts: 34,268 Trailblazer
    Answer ✓
    What you are looking for is "overscan" settings. On a TV the display is set to be a bit larger than the viewable area so you don't get a border on the edge. Most modern TVs support removing overscan for some input signals. If your TV doesn't have that capability, you'll have to do it on the PC and that means we'll need to know your full model number and OS version.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Carina16a
    Carina16a Member Posts: 2 New User
    Answer ✓
    Thanks for the suggestions.  I think the problem lies with the TV upscaling.  TV is an LG 24TL510S.  Haven't yet been able to find a way to disable the upscaling and would welcome suggestions.
    On thought does strike me, the TV has wifi capability.  Should I try that route and forget the HDMI option?  The installation is with a neighbour who suffered a stroke some years ago and I am trying to update her very old system to Windows 10.  Reasonable success, but not happy with the upscaled screen.
  • billsey
    billsey ACE Posts: 34,268 Trailblazer
    Answer ✓
    Give it a try, hit Windows-P and choose "Connect to a wireless display" to see if the TV is listed. I have a 4 year old Samsung TV and it works for static stuff well enough, but stutters on video.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Answer ✓
    Good Morning Carina16a !

    Which EXACT model of TV and laptop?
    The default configuration is that both must be set to the same resolution and the HDMI cable must be homologated and supported.


    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              
  • billsey
    billsey ACE Posts: 34,268 Trailblazer
    Answer ✓
    What you are looking for is "overscan" settings. On a TV the display is set to be a bit larger than the viewable area so you don't get a border on the edge. Most modern TVs support removing overscan for some input signals. If your TV doesn't have that capability, you'll have to do it on the PC and that means we'll need to know your full model number and OS version.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Carina16a
    Carina16a Member Posts: 2 New User
    Answer ✓
    Thanks for the suggestions.  I think the problem lies with the TV upscaling.  TV is an LG 24TL510S.  Haven't yet been able to find a way to disable the upscaling and would welcome suggestions.
    On thought does strike me, the TV has wifi capability.  Should I try that route and forget the HDMI option?  The installation is with a neighbour who suffered a stroke some years ago and I am trying to update her very old system to Windows 10.  Reasonable success, but not happy with the upscaled screen.
  • billsey
    billsey ACE Posts: 34,268 Trailblazer
    Answer ✓
    Give it a try, hit Windows-P and choose "Connect to a wireless display" to see if the TV is listed. I have a 4 year old Samsung TV and it works for static stuff well enough, but stutters on video.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.