New Help needed My Predator G6-710 turbo light keeps flashing

Deldaenoh · February 2020

Was this ever resolved. Predator sense also wont work. I have tried everything like remove and reinstall, searched acer care drivers update. Please does anyone have a fix.
Regards

egydiocoelho · February 2020

You've run through all the tips in this topic: https://community.acer.com/en/discussion/comment/621242/#Comment_621242

Now, I would like to know if the problem occurred after any windows update?

Deldaenoh · February 2020

The problem started after i restored my pc to factory settings. Acer care says everything is up to date. I will look to see if i need to update my BIOS driver.
After that i give up

egydiocoelho · February 2020

If this problem occurred after the restoration, then it is not a hardware problem. What is the version of the bios? Are there any drivers with problems in the device manager?

Deldaenoh · February 2020

No, i updated everything, and all devices in device manager are ok. The Bios is American Megatrends version in 2015. Cant seem to find an update. The predator sense fan function works, but the clock speed is blank, and the turbo button just flash's when i press it. If i change motherboard would this work.
Thanks in advance

egydiocoelho · February 2020

Would you like to record a video of the problem, showing the blank cpu clock on the predator sense? About the bios version, look in the system information tab and publish here.

Deldaenoh · February 2020

how do i upload video file, not seem to be an option.

Image: https://us.v-cdn.net/6029997/uploads/editor/ce/xpxfs8a3jf77.jpg

Image: https://us.v-cdn.net/6029997/uploads/editor/y7/uu0km4aimgyn.jpg

egydiocoelho · February 2020

About the turbo button, have you tried disconnecting and reconnecting it again on the motherboard?

Deldaenoh · February 2020

Still no joy, could i swap the motherboard? I have tried everything else.

egydiocoelho · February 2020

What version of the bios was installed at the factory and which version did you upgrade to?

Deldaenoh · February 2020

I never upgraded as there not seem to be an update. Virson is on previous post 21/09/2015

egydiocoelho · February 2020

I'm not sure if a bios update will solve the bios will solve the problem. However, there are versions R01.A4 and R02.A4. I would like to know if your review is R01.AX or R02.AX?

Deldaenoh · February 2020

Ro1-a1 is the one I'm on

egydiocoelho · February 2020

Does the problem remain when updating the bios to version R01.A4? https://global-download.acer.com/GDFiles/BIOS/BIOS/BIOS_Acer_R01.A4_A_A.zip?acerid=636002775634141027&Step1=DESKTOP&Step2=PREDATOR&Step3=PREDATOR G6-710&OS=ALL&LC=pt&BC=ACER&SC=PA_3

It is important to note that updating the bios is an extremely risky procedure and may or may not solve the problem!

Deldaenoh · February 2020

Is there a .exe in the zip, of do i have to put it on a flash drive?

egydiocoelho · February 2020

There are three pdf files that teach you how to update the bios. I prefer to update through windows.

Deldaenoh · February 2020

I have updated Bios, and it is showing updated. I have removed and re-attached cables....still the same. Could i just buy a case and new motherboard and build a new PC with the Acer parts. I cant use the G6 case as its too small for a new motherboard. Thanks for all your help, and anymore feedback would be appreciated.
Dean