Nitro 5 AN515-43 - No Backlight?

Lordhumanity
Lordhumanity Member Posts: 7 New User
edited December 2023 in 2020 Archives
Hello, i got a Nitro 5 yesterday; AN515-43 to be exact. And i'm wondering why there is no backlight for the keyboard. Does this model lack a backlight? I have searched up answers, and i know the Nitro 5's backlight toggle is FN+F9, but my F9 button has a 'minus backlight(?)' symbol and my F10 has a 'plus backlight(?)' symbol. Pressing FN+F10 does nothing, so does FN+F9.

Thanks, in advance.

Answers

  • can you provide the exact model of your notebook? example an515-43-r41a. Also, when you access the bios with the notebook connected to the power adapter, do the keyboard lights come on?
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  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good Morning Lordhumanity !

    Which EXACT model of your laptop?
    Is Acer Quick Access installed and updated?


    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
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  • Lordhumanity
    Lordhumanity Member Posts: 7 New User
    can you provide the exact model of your notebook? example an515-43-r41a. Also, when you access the bios with the notebook connected to the power adapter, do the keyboard lights come on?
    an515-43-R19V. And I'm unsure of the BIOS stuff, since this laptop is brand new i didnt mess around with its intracracies 
  • Lordhumanity
    Lordhumanity Member Posts: 7 New User
    MaClane said:
    Good Morning Lordhumanity !

    Which EXACT model of your laptop?
    Is Acer Quick Access installed and updated?


    Answered exact model to egydiocoelho's comment; i have Acer Quick Access installed; unsure if it is updated, will try and check
  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    https://www.acer.com/ac/en/US/content/support-product/8033?b=1

    Download and install the available version, then restart and take the test.



    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              
  • Lordhumanity
    Lordhumanity Member Posts: 7 New User
    MaClane said:
    https://www.acer.com/ac/en/US/content/support-product/8033?b=1

    Download and install the available version, then restart and take the test.



    Updated to new version but i dont see any change; keys dont do anything as well
  • It is not to change any settings in the bios. But rather to know if when you access the bios with the notebook connected to the power adapter, if the keyboard light turns on?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • This link informs you that there is a backlit keyboard: https://store.acer.com/en-sg/gaming/nitro-5-an515-43-r19v
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Lordhumanity
    Lordhumanity Member Posts: 7 New User
    It is not to change any settings in the bios. But rather to know if when you access the bios with the notebook connected to the power adapter, if the keyboard light turns on?
    If i access BIOS while plugged in, the backlight does not turn on
  • Set this function to disable:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Lordhumanity
    Lordhumanity Member Posts: 7 New User
    Set this function to disable:

    Did that, no difference
  • After setting it to disabled, have you ever pressed fn + f10 to increase the brightness?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Lordhumanity
    Lordhumanity Member Posts: 7 New User
    After setting it to disabled, have you ever pressed fn + f10 to increase the brightness?
    Yep, still nothing. Pressed it multiple times
  • Try resetting the battery like this:
    https://youtu.be/NfhgnxUJoZo
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)