Predator PH315-52 - Predator Sence Custom Fan adjustment not working?

CRJ
CRJ Member Posts: 8 New User
edited November 2023 in 2020 Archives
Hello Acer Community

I just bought this laptop Predator PH315-52 with i5 9300h and RTX 2060, fantastic performance btw :).

However i have a lot of issues with the fan speed and the settings in Predator Sence.
If I select custom and set it to the lowest and start gaming, it will still follow the fan speed of auto, and also adjust it to higher fan speeds when gaming, I clicked the Auto button off also so I can adjust the slider, but it does not really work.

I tried using Notebook fancontrol, it would work for for seconds, but it defaults to 60% fan speed at some point and then never lower the fan speed again, and just get stuck until i restart.

Another thing the idle fan speed of the fans seems really high around 2200-2500 for CPU and then 2500-2800 for GPU, even though the temps of the cpu is around 40, and the gpu is in idle.
I found out if it set the power profile for Power saver it will lower the fan speed for cpu all the way down to 960, and gpu 1900, which is much more comfortable, when doing work on the PC.

I just installed the new Predator sence today, but it did not help.

Is this how it works for you also, or do I have a faulty unit?

Best Answers

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,327 Trailblazer
    Answer ✓
    I know what you are asking. However, what I meant is that, even if you slow down the fans manually, it is very likely that the speeds may not be slowing down due to the temperature. That's why I showed you that table, so you can check if the fan rotation matches the temperature you are reaching.
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  • CRJ
    CRJ Member Posts: 8 New User
    Answer ✓
    I installed a fresh copy of windows, downloaded a new ISO, and I have not installed anything from Acer.
    Now my fans are working correctly and I am able to control them through Notebook Fancontrol software.

Answers

  • Is your predator sense version 3136?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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  • CRJ
    CRJ Member Posts: 8 New User

    No just installed this version today, it says it was released today.

    https://www.acer.com/ac/da/DK/content/support-product/7983?b=1

    Date: 2020/02/10

    Version: 3.01.3002

  • CRJ
    CRJ Member Posts: 8 New User
    Also the new predator sence removed the keyboard rgb option? Strange will try with the oldest version.
  • I do not know. I'm downloading here, to check this predator sense! Is the problem solved with this new version?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
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                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
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  • CRJ
    CRJ Member Posts: 8 New User
    No nothing is working, I am not able to lower the fan speed lower than the Auto fan speed. So if the fan speed is around 2500 for the CPU this is the lowest I can set my fans to through the Custom fan. Can you tell me how yours work?
  • What is the minimum temperature that the cpu and gpu are reaching? The speed of the fans can vary, even if you configure manually. What happens when you disable coolboost?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • CRJ
    CRJ Member Posts: 8 New User
    Okay so what i mean is that if the Auto function sets the fan speed to 2500 or 3000, then when i go to the Custom fan this is the lowest the fans can go. So if the Auto sets the fan to 3000 rpm then the lowest i can choose is 3000 in the Custom fan.
    Also when using Custom fan the fans also ramps up and down when gaming, so it is like Auto is on always, and I am not able to just run with a Custom fan speed ONLY if i set it higher than the Auto fan speed then I am allowed to change it.

    So i was just wondering if this is normal? That you are not allowed to lower your fan speed with Custom fan setting?


  • I would like to know the temperatures that your cpu and gpu are reaching? See this table:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
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  • CRJ
    CRJ Member Posts: 8 New User
    Thank you :) but that is not really what I am asking.

    I installed a fresh clean copy of windows, and installed nothing from Acer not even Predator sence, and the fans are much quicker now to respond to the temperatur when it drops, and also alot quieter when idle.

    I will try with Notebook Fancontrol later.
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,327 Trailblazer
    Answer ✓
    I know what you are asking. However, what I meant is that, even if you slow down the fans manually, it is very likely that the speeds may not be slowing down due to the temperature. That's why I showed you that table, so you can check if the fan rotation matches the temperature you are reaching.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • CRJ
    CRJ Member Posts: 8 New User
    My temps are fine and low, so the is no reason for the fans to be that high rpm.
    Got Notebook fancontrol to work also :) im so happy now.... Fantastic laptop now.
  • And how did you solve it?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • CRJ
    CRJ Member Posts: 8 New User
    Answer ✓
    I installed a fresh copy of windows, downloaded a new ISO, and I have not installed anything from Acer.
    Now my fans are working correctly and I am able to control them through Notebook Fancontrol software.
  • Great, my friend. Accept the answers that helped you solve the problem.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)