My 1 TB HDD suddenly disappeared

JosueValverde
JosueValverde Member Posts: 3 New User
edited December 2023 in 2020 Archives
Hello! I want some help to solve an issue with my laptop. Suddenly the HDD disappeared when I restarted my laptop (D: Drive). However, it does appear in disk management as disk 0, but it says that it is not initialized, unknown, and unallocated. When I try to use a partition it also shows a data error (cyclic redundancy check). Is there any way I can fix this so I can use my HDD again?
I'll attach a screenshot so you can see how it looks on my screen.
Model: AN515-54-51MS
Part Number: NHQ5UAA0019160146C3400

Answers

  • Cyclic redundancy error may indicate a problem with the hdd. Download crystaldiskinfo and check your health.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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  • JosueValverde
    JosueValverde Member Posts: 3 New User
    I did what you said and the health status says "Caution"

    What should I do now?

  • JosueValverde
    JosueValverde Member Posts: 3 New User
    Cyclic redundancy error may indicate a problem with the hdd. Download crystaldiskinfo and check your health.

    I did what you said and the health status says "Caution"

    What should I do now?

  • Try disconnecting and disconnecting the hard drive to see if the error goes away.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)