black screen on my Switch 3
jjsanmartin
Member Posts: 11
Tinkerer
My Switch 3 don´t start, blue light ok, but no screen.
Any image on it.
:-(
What can I do?
Model N17H1
JS
Any image on it.
:-(
What can I do?
Model N17H1
JS
0
Best Answer
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Sorry. That probably won't work with a passive USBC-to-HDMI adapter since it's specified as USBC DisplayPort output signal only. However, some laptops do come with dual mode DisplayPort capable converting to HDMI output signal with a passive cable. You can try it. Jack E/NJ
Jack E/NJ
1
Answers
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Turn machine off. Remove charger. Gently insert a paperclip into the reset pinhole on the bottom for about 10 seconds. Then plug the charger back in and turn the machine on again. Jack E/NJ
Jack E/NJ
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Thanks Jack
but there is no pinhole on the bottom, the only hole is the mic on the left side.
:-(
JS0 -
Hve you tried pressing the Fn+F6 and Fn+F5 screen toggle key combinations? Jack E/NJ
Jack E/NJ
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Yes I tried, but nothing happened
JS0 -
Did this happen suddenly for no apparent reason? Jack E/NJ
Jack E/NJ
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It was working OK, and then from one day to another, this problem...
When I turned it on, the screen changes from OFF to BLACK, a slight shadow of light appears in the background if you look with attention
JS
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I turned OFF the tablet, pressing for more than 4 secs, the blue light off, thast´s ok.
I turn ON the tablet and it´s the same. the screen changes from OFF to BLACK0 -
Does the ACER logo screen appear at any time when you turn it on? Jack E/NJ
Jack E/NJ
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No, all black
no Bios screen neither
I tried with the F10 or F2 to open the Bios screen, but nothing.
JS
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Do you have an external TV or monitor that supports displayport input? This is the only way we can test if your graphics adapter is still active. If not, it has to be opened up to reset the battery pack. Jack E/NJ
Jack E/NJ
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JackE said:Do you have an external TV or monitor that supports displayport input? This is the only way we can test if your graphics adapter is still active. If not, it has to be opened up to reset the battery pack. Jack E/NJ
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USB-C should have displayport output. Also, can you make out any images on the screen using a flashlight? Jack E/NJ
Jack E/NJ
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JackE said:USB-C should have displayport output. Also, can you make out any images on the screen using a flashlight? Jack E/NJ
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Yes flashlight. Battery-powered lantern. Linterna de bateria. Sometime black screens are caused by failure of the LCD's LED backlight. By shining a flashlight beam on the screen at a certain angle, you can sometimes see screen images from reflected light from the beam. If you see images, this would mean the graphics adapter and mainboard are OK but the LCD LED backlight may have failed. Jack E/NJ
Jack E/NJ
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JackE said:Yes flashlight. Battery-powered lantern. Linterna de bateria. Sometime black screens are caused by failure of the LCD's LED backlight. By shining a flashlight beam on the screen at a certain angle, you can sometimes see screen images from reflected light from the beam. If you see images, this would mean the graphics adapter and mainboard are OK but the LCD LED backlight may have failed. Jack E/NJ
I tried everything but it's the same
is like de backlight is on but no images appear on it
"If you see images, this would mean the graphics adapter and mainboard are OK but the LCD LED backlight may have failed. " I think it's the opposite
:-(
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>>>Yes I have [DisplayPort external monitor], but with what output jack? USB? USB-C ?Do you have a USBC-to-DisplayPort adapter cable so we can check the graphics adapter on your DisplayPort monitor? They are inexpensive. Jack E/NJ
Jack E/NJ
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JackE said:>>>Yes I have [DisplayPort external monitor], but with what output jack? USB? USB-C ?Do you have a USBC-to-DisplayPort adapter cable so we can check the graphics adapter on your DisplayPort monitor? They are inexpensive. Jack E/NJ
I can try to find it.
JS0 -
Sorry. That probably won't work with a passive USBC-to-HDMI adapter since it's specified as USBC DisplayPort output signal only. However, some laptops do come with dual mode DisplayPort capable converting to HDMI output signal with a passive cable. You can try it. Jack E/NJ
Jack E/NJ
1 -
JackE said:Sorry. That probably won't work with a passive USBC-to-HDMI adapter since it's specified as USBC DisplayPort output signal only. However, some laptops do come with dual mode DisplayPort capable converting to HDMI output signal with a passive cable. You can try it. Jack E/NJ
I'll send it to Acer post-Service...
JS0