Ports confusion PH315-52

Reyknow
Reyknow Member Posts: 5 New User
edited November 2023 in 2020 Archives
Hi all,

I recently bought the PH315-52 model, ive been searching the net and the manual for more info about the ports and im still confused.

- the manual simply says "usb type c" while some sites say "usb c gen 2", most users here say usb c cant work as a display port but in this video https://www.youtube.com/watch?v=WKgdxSmbXyM&t=7s he was able to plug in a dock and use the display port there. so can the usb c port on PH315-52 2019 model really work as a display port?

- im not really an expert on ports, all i know is if its blue its usb a type 3. some sites say i have 2x usb a type 3 and 1x usb a type 2. the official acer site simply says 3x usb a ports. all ports i see are blue so im confused which of them are type 3 or 2.

Best Answer

  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    edited January 2020 Answer ✓
    The information supplied below is from the service manual for your model and does not represent my opinion but they are the official Acer specs for your model. The screenshot that you posted above does not appear in any official Acer literature for your model  My apologies on the Gen it is 3.1 gen 2.0

    Your model has a SEPARATE Mini Display Port it is NOT integrated into the USB C. 



    The USB C capabilities are exactly as I quoted in my previous post. Incidentally these screenshots are directly from The Service Manual for your model.
    So to summarize your USB C only supports Charging and Data Transfer, it does not support Thunderbolt, Power Delivery charging, HDMI or Mini Display Port,  Please see below


    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

Answers

  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
    Jane90 said:
    Customer Support +1 .8.5.5 ...3.6.9__ 8,5..6,5
    the official acer site simply says 3x usb a ports. all ports i see are blue so im confused which of them are type 3 or 2.

    Please share the complete model number Ex: PH315-52-72RG
    Click on 'Yes' to accept my comment as answer
  • Reyknow
    Reyknow Member Posts: 5 New User
    PH315-52-55F7
    Rudy21 said:
    Jane90 said:
    Customer Support +1 .8.5.5 ...3.6.9__ 8,5..6,5
    the official acer site simply says 3x usb a ports. all ports i see are blue so im confused which of them are type 3 or 2.

    Please share the complete model number Ex: PH315-52-72RG


  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
    Reyknow said:
    PH315-52-55F7
    Rudy21 said:
    Jane90 said:
    Customer Support +1 .8.5.5 ...3.6.9__ 8,5..6,5
    the official acer site simply says 3x usb a ports. all ports i see are blue so im confused which of them are type 3 or 2.

    Please share the complete model number Ex: PH315-52-72RG


    This might help 

    Click on 'Yes' to accept my comment as answer
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    edited January 2020
    Your Model has a USB C 3.1 Gen 1 and only supports Charging and Data Transfer. Sorry but your USB C does not support HDMI, Display Port or Powering Device, on your model

    Please click YES if I have answered your question

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • Reyknow
    Reyknow Member Posts: 5 New User
    Rudy21 said:
    Reyknow said:
    PH315-52-55F7
    Rudy21 said:
    Jane90 said:
    Customer Support +1 .8.5.5 ...3.6.9__ 8,5..6,5
    the official acer site simply says 3x usb a ports. all ports i see are blue so im confused which of them are type 3 or 2.

    Please share the complete model number Ex: PH315-52-72RG


    This might help 


    it says only usb type c, doesnt say if its gen 1 or 2
  • Reyknow
    Reyknow Member Posts: 5 New User
    andylb said:
    Your Model has a USB C 3.1 Gen 1 and only supports Charging and Data Transfer. Sorry but your USB C does not support HDMI, Display Port or Powering Device, on your model

    Please click YES if I have answered your question


    how did the guy in the video do it if the usb c is only gen1 tho? plus i found this info, same model as mine but different vendor. it says usb c gen2.
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    edited January 2020 Answer ✓
    The information supplied below is from the service manual for your model and does not represent my opinion but they are the official Acer specs for your model. The screenshot that you posted above does not appear in any official Acer literature for your model  My apologies on the Gen it is 3.1 gen 2.0

    Your model has a SEPARATE Mini Display Port it is NOT integrated into the USB C. 



    The USB C capabilities are exactly as I quoted in my previous post. Incidentally these screenshots are directly from The Service Manual for your model.
    So to summarize your USB C only supports Charging and Data Transfer, it does not support Thunderbolt, Power Delivery charging, HDMI or Mini Display Port,  Please see below


    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★