webcam

rabalder
rabalder Member Posts: 3 New User

hi

 

having this old Aspire 9815 installed win7 32 bits, but i cant have webcam working, and no drivers for win7 at acer, anyone have an idea how to get it working ?

 

rab

Answers

  • ScottyC
    ScottyC Member Posts: 433 Practitioner WiFi Icon

    Chances are that the driver does not exist for Windows 7. If there is one out there it wouldn't be specifically for that model or camera but instead would just be a compatible replacement. To find a compatible driver I usually go to the device manager, find the device I need a driver for, right click and go to properties, go to the details tab and look under Harware IDs. Copy the lines into google and search. You'll obviously have to do some reading to verify ahead of time, and be careful not to download anything dangerous. I'd recommend having an up to date antivirus installed before trying this. Works often but not a guarantee, best of luck!

  • rabalder
    rabalder Member Posts: 3 New User

    hi

    yeah well no luck sofar getting that cam working its a pity as the laptop is in good cndition and aint used much, antivirus, never using that and no point if i cant get laptop running with a small and simple thing as its webcam, but thanks for help.

     

    rab

  • Countrychick53
    Countrychick53 Member Posts: 3 New User

    I tried what you said about going and getting the Hardware's ID but when I went into mine I found 2 different ID's. I'm not sure which to look up. The first one seems to give me closer options to what I have compared to the second one. Also not completely sure my driver is gone so much as just the program being gone. Is there a good place to find the Acer Crystal Eye webcam program?

  • rabalder
    rabalder Member Posts: 3 New User

    thanks for help, finally got it working

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