Aspire 3 - Which HDMI ver? 4K60hz possible?

Calec
Calec Member Posts: 3 New User
edited October 2023 in 2020 Archives
A315-54-32JP
NX.HM2AA.002

Someone knowledgeable please check if this model support 4k 60hz output from HDMI.
My monitor is LG 27UL600 but I can only get 30 hz.

Thanks a lot.

Answers

  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    edited January 2020
    Your model has HDMI 1.4b which does support 4k and you will have no problem getting 60 Hz output providing you use an HDMI cable that supports a minimum of 60 Hz

    Please click Yes if I have answered your question

    HDMI 1.4: If you want your HDMI cables to support 4K resolution, you need to make sure that they are High-Speed HDMI cables. They are tested to transmit video resolutions from 1080p to 4K with a richer color palette. With or without HDR, you need High-Speed HDMI cables. There is a Premium certification as well, but it is completely optional.

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • Calec
    Calec Member Posts: 3 New User
    This is i3 10th Gen. model.

    It does output 4k but only at 30 hz to my monitor
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    edited January 2020
    Calec said:
    This is i3 10th Gen. model.

    It does output 4k but only at 30 hz to my monitor

    What type of Cable are you using, it must be labeled High-Speed, older cables will not work


    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • Calec
    Calec Member Posts: 3 New User
    I am using the cable which came with the monitor. It is labeled as "High Speed with Ethernet"

    However, looking at HDMI cable overview, only cable labeled as "Premium High Speed" or "Ultra High Speed" support 4k60Hz.

    I will buy a new cable and report back!
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    Calec said:
    I am using the cable which came with the monitor. It is labeled as "High Speed with Ethernet"

    However, looking at HDMI cable overview, only cable labeled as "Premium High Speed" or "Ultra High Speed" support 4k60Hz.

    I will buy a new cable and report back!

    Then there is your answer 

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★