Aspire TC-885 support for 4K HDR output from onboard HDMI port

menthex
menthex Member Posts: 2 New User
edited March 1 in 2020 Archives
I have a LG 32UL950 that I am using with an Aspire TC-885-EB14 desktop. I run an AmazonBasics high speed HDMI cable from the desktop hdmi output (on board, no discrete graphic card installed) to the monitor. I am able to get full 4K output but no HDR signal. I've tried hooking up this monitor with a Thinkpad X1 Carbon using Thunderbolt and I do see HDR support. Anyone have successfully connected a HDR monitor to the TC885 desktop? I am wondering if I need a new cable or something needs to be adjusted in system setting.

Best Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Answer ✓
    Good afternoon menthex !

    This is the version and information of the HDMi ports of this model:




    The HDMi 1.4 version does not support HDR
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  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Answer ✓
    The information was taken from the service manual.
    The manual is not made available to the end user.

    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
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Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Answer ✓
    Good afternoon menthex !

    This is the version and information of the HDMi ports of this model:




    The HDMi 1.4 version does not support HDR
    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              
  • menthex
    menthex Member Posts: 2 New User
    Thanks! Wondering where these specification information are published? Can't find it anywhere on the Acer website.
    Guess I'll have to get a graphic card to get HDR with this rig.
  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Answer ✓
    The information was taken from the service manual.
    The manual is not made available to the end user.

    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!