Acer Predator Helios 300 2018 Overheating Problems

tarky
tarky Member Posts: 2 New User
edited November 2023 in 2020 Archives
Hey guys,
i bought an acer predator helios 300 2018 model 2 months ago. I am playing competitive games like Overwatch, R6 Siege. My gpu temp is around 75-85 C degrees, i think it's normal. My cpu temp is around 90-99 degrees, isn't it anormal? and i am getting often fps drop at r6. The question is, i am using this pc for 2 months and temps are very high. I am wondering about after 2 years this pc can burn with dust,dirt issues. Is there any solve about this problem?

PC Specs are: i7-8750h, gtx 1060 etc...

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Answers

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited January 2020 Answer ✓
    tarky youre suffering of thermal throttling the cpu shouldnt go above 80/85 max and gpu 70/75 you need to optimize windows and undervolt with TS check here and if still needed you need to repaste it with kryonaut or similar and clean it properly (fans and exit airflow) if you can yourself without voiding your warranty if you have seals only the service center can do it and stock thermal paste will be used


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • tarky
    tarky Member Posts: 2 New User
    xapim said:
    tarky youre suffering of thermal throttling the cpu shouldnt go above 80/85 max and gpu 70/75 you need to optimize windows and undervolt with TS check here and if still needed you need to repaste it with kryonaut or similar and clean it properly (fans and exit airflow) if you can yourself without voiding your warranty if you have seals only the service center can do it and stock thermal paste will be used
    omg, thank you so much @xapim. Easy to install, i've benchmarked back to back two times at R6 Siege Max CPU temp is 81 C degree and gpu temp is 76 C degree.