Acer Predator Helios 300 Fan Noise
Answers
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The same problem, after 6 months of use, yesterday this problem startedCutlass said:Yes I have the same problem and my laptop is almost brand new Helios 300 2019 model.
When the fan is low, like around 1980 rpm I can hear it fluttering. and I'm pretty sure it's the GPU fan as well.
The higher it goes, the fluttering just gets masked by the fan noise.
It drives me crazy when I'm trying to work and type quietly.
It sounds like it's hitting something but I opened it up and couldn't see anything.
It might be the black electrical plastic sheet covering the RAM. I might try to get some electrical tape and start taping ***** down.
Can anybody advise? Please
although my laptop is working fine...
I am also trying to find a solution =/1 -
As a workaround you can use my new experimental method and completely stop fans to have real passive mode
Or set gpu fan to very minimal 1000 rpm not achievable by default Acer settings
Details are here
https://community.acer.com/en/discussion/574033/helios-300-ph317-53-72p5-rtx-2060-fan-stopping/p6
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@Cutlass can you give us the link to the video that you used? I'm starting to get really sick of that ***** noise everytime I open up my laptop1
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I have exact same problem, It is so frustrating, still trying to find a solution, please update if you find one. Thank youCutlass said:Yes I have the same problem and my laptop is almost brand new Helios 300 2019 model.
When the fan is low, like around 1980 rpm I can hear it fluttering. and I'm pretty sure it's the GPU fan as well.
The higher it goes, the fluttering just gets masked by the fan noise.
It drives me crazy when I'm trying to work and type quietly.
It sounds like it's hitting something but I opened it up and couldn't see anything.
It might be the black electrical plastic sheet covering the RAM. I might try to get some electrical tape and start taping ***** down.
Can anybody advise? Please0 -
I have exact same problem
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To solve this problem you have to replace the fan. The bearings are worn and the fans are scratching the compartment inside. Send it to ACER repair center or buy and replace the fan yourself0
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i actually found a fix that worked for me without replacing anything,Nimesh93 said:
I have exact same problem, It is so frustrating, still trying to find a solution, please update if you find one. Thank youCutlass said:Yes I have the same problem and my laptop is almost brand new Helios 300 2019 model.
When the fan is low, like around 1980 rpm I can hear it fluttering. and I'm pretty sure it's the GPU fan as well.
The higher it goes, the fluttering just gets masked by the fan noise.
It drives me crazy when I'm trying to work and type quietly.
It sounds like it's hitting something but I opened it up and couldn't see anything.
It might be the black electrical plastic sheet covering the RAM. I might try to get some electrical tape and start taping ***** down.
Can anybody advise? Please
i think the fan come with no lubrication or something that make that bad rattling noise
first you need to remove the fan from its pin after you unscrew the cover
then pull the fan away from the pin its actually connected with just magnets
watch this video for example https://www.youtube.com/watch?v=ewbMYAB0qwM
then lubricate the pen with oil or if you have something better i done it with a car engine oil and it works really great
i took a cotton ear swap and dipped it in the oil and lubricated the pen
carefull not to get messy and touch also the hole between the magnets with the ear swap try to get the oil in but not much
be sensitive and take your time
be carefull when removing the 3D fan because it actually hard to pull this one out not like the CPU one its very easy
and try not to damage the fan try to use all your finger to pull it out
now put all the things back and try if this fixes any thing and please let me know if it does.
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and yeah another thing if you look closely you will see (or in my case) a red paint or a red something that was on the fan if you saw somethig like that try to get a razor or a knife and scratch this paint as i think it was doing some uneven weight on the fan when it spin and again try to be carefully and dont damage the fan and i washed the fan with water and soap because its stainless steel I think 🤔 then alcohol ofcourse and let it dry before putting it back together.
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acer preadtor helios 300 2018 i7 8th and 1060 (about 8 months of using )
the same problem - noisy fans
so i decided to clean fans from the dust so i did it
and can say by now that it helped , noise didn't disappear but it is about 70% more silence now
found video instruction
https://www.youtube.com/watch?v=uB39PPoHBpo&list=LLYlHCsBz7NsEoIqRAWL5tag&index=2&t=7s0 -
Somebody please help I am having the exact same issue and my device is just nearly 2 months old. The vibration noise is coming from the GPU fan and while shaking the laptop slightly its going away. Tilting the laptop at some point is also getting rid of the noise for some time. I still have my warranty But I cant send the system due to restrictions of COVID.0
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Think about doing thatbelik said:
Through the metal fan out (gpu) and get normal plastic one (the same as on cpu)Cutlass said:Yes I have the same problem and my laptop is almost brand new Helios 300 2019 model.
When the fan is low, like around 1980 rpm I can hear it fluttering. and I'm pretty sure it's the GPU fan as well.
The higher it goes, the fluttering just gets masked by the fan noise.
It drives me crazy when I'm trying to work and type quietly.
It sounds like it's hitting something but I opened it up and couldn't see anything.
It might be the black electrical plastic sheet covering the RAM. I might try to get some electrical tape and start taping ***** down.
Can anybody advise? Please0 -
MakeOutHill the issue here is not all aeroblade fans pop out like that one especially the newer 2020 models they do not come out if you try it you will break it just a warning anywaysMakeOutHill said:
i actually found a fix that worked for me without replacing anything,Nimesh93 said:
I have exact same problem, It is so frustrating, still trying to find a solution, please update if you find one. Thank youCutlass said:Yes I have the same problem and my laptop is almost brand new Helios 300 2019 model.
When the fan is low, like around 1980 rpm I can hear it fluttering. and I'm pretty sure it's the GPU fan as well.
The higher it goes, the fluttering just gets masked by the fan noise.
It drives me crazy when I'm trying to work and type quietly.
It sounds like it's hitting something but I opened it up and couldn't see anything.
It might be the black electrical plastic sheet covering the RAM. I might try to get some electrical tape and start taping ***** down.
Can anybody advise? Please
i think the fan come with no lubrication or something that make that bad rattling noise
first you need to remove the fan from its pin after you unscrew the cover
then pull the fan away from the pin its actually connected with just magnets
watch this video for example https://www.youtube.com/watch?v=ewbMYAB0qwM
then lubricate the pen with oil or if you have something better i done it with a car engine oil and it works really great
i took a cotton ear swap and dipped it in the oil and lubricated the pen
carefull not to get messy and touch also the hole between the magnets with the ear swap try to get the oil in but not much
be sensitive and take your time
be carefull when removing the 3D fan because it actually hard to pull this one out not like the CPU one its very easy
and try not to damage the fan try to use all your finger to pull it out
now put all the things back and try if this fixes any thing and please let me know if it does.
https://www.userbenchmark.com/UserRun/11532543
UserBenchmarks: Game 43%, Desk 61%, Work 40%
CPU: Intel Core i5-7300HQ - 63.5%
GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
MBD: Acer Predator G3-572
I'm not an Acer employee. (just here to help in the best way i can)
If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks
If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:
Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
https://www.facebook.com/groups/PredatorHelios300
https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
Acer support:
https://www.acer.com/ac/en/US/content/service-contact
http://www.acer.com/worldwide/support/0 -
MishRahman if you can open it yourself without voiding the warranty go ahead and check whats going on if not you just have to wait to send it to acer
https://www.userbenchmark.com/UserRun/11532543
UserBenchmarks: Game 43%, Desk 61%, Work 40%
CPU: Intel Core i5-7300HQ - 63.5%
GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
MBD: Acer Predator G3-572
I'm not an Acer employee. (just here to help in the best way i can)
If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks
If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:
Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
https://www.facebook.com/groups/PredatorHelios300
https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
Acer support:
https://www.acer.com/ac/en/US/content/service-contact
http://www.acer.com/worldwide/support/0
