nmi_hardware_failure in acer predator helios 300 ph315-51 with 8th Gen i5 & Nvidia 1050Ti 4GB

Pyush
Pyush Member Posts: 3 New User
edited November 2023 in 2020 Archives
I bought this laptop on 6th jan. & while using it has shown me the error nmi_hardware_failure error about 6 times. It just restarts again & works fine. But 2 times it restarted consecutively on restart. Kindly tell me is it whether hardware problem (in this case I ll request for exchange) or software problem (in this case tell me how to solve it).

Answers

  • This could be a hardware, driver, or software problem. Did you add any hardware or even an external device? Have you updated the drivers yet?
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  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited January 2020
    Get bluesreen viewer and check which is the exact file creating that issue also Google for that error u might find something useful 😉 check your temps and what are your full spec's if u have 8gb ram only I suggest u to upgrade to 16gb dual channel 


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Pyush
    Pyush Member Posts: 3 New User
    This could be a hardware, driver, or software problem. Did you add any hardware or even an external device? Have you updated the drivers yet?
    no i didn't added any hardware or external drive. only once connected my external hard drive to it to install some softwares to it & i don't it ll cause ny issue like this. yes today i updated my nividia graphics driver.
  • Pyush
    Pyush Member Posts: 3 New User
    xapim said:
    Get bluesreen viewer and check which is the exact file creating that issue also Google for that error u might find something useful 😉 check your temps and what are your full spec's if u have 8gb ram only I suggest u to upgrade to 16gb dual channel 
    i dont see RAM as an issue though i am having 8 GB of RAM
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    Pyush said:
    xapim said:
    Get bluesreen viewer and check which is the exact file creating that issue also Google for that error u might find something useful 😉 check your temps and what are your full spec's if u have 8gb ram only I suggest u to upgrade to 16gb dual channel 
    i dont see RAM as an issue though i am having 8 GB of RAM
    I had bsods with stock 8gb upgraded to 32gb hyperx plus 2tb ssd optimized windows undervolted and repasted with kryonaut never had a single issue since then this was 2 years ago 


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/