nitro 5 AN515-52 - Nitro 5 power supply very hot

Dani90mi
Dani90mi Member Posts: 27 Troubleshooter
edited December 2023 in 2020 Archives
hi guys, is it normal that when i connect my nitro 5 AN515-52 to an external monitor, both the laptop and the power supply get very hot?

Best Answer

  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    Answer ✓
    Dani90mi said:
    andylb said:

    When a laptop is plugged in and turned on, you will notice the adapter will be warm to the touch. A relatively warm power adapter is normal, especially when the laptop is in use while the battery is charging. The more load a laptop has such as running two monitors then the adapter has to work harder as the battery drains faster and so both the battery and adapter may get warmer. Remember even when plugged into the AC your laptop uses the battery for power not the AC directly.

    However, if the adapter is quite hot, enough that it could hurt your hand after touching it for a few seconds, there could be a serious issue.

    Please click YES if I have answered your question 

    ok thanks for the explanation, the power supply does not get hot enough to burn your hand. could i use a higher power supply as an alternative? mine is a 180w, could i use a 230w?

    Your initial question was about your adapter and laptop getting warm, from your reply I believe I answered that question so please click YES
    Below is a link to a guide on how to use Throttlestop
    https://www.ultrabookreview.com/31385-the-throttlestop-guide/

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

Answers

  • andylb
    andylb ACE Posts: 3,827 Pathfinder

    When a laptop is plugged in and turned on, you will notice the adapter will be warm to the touch. A relatively warm power adapter is normal, especially when the laptop is in use while the battery is charging. The more load a laptop has such as running two monitors then the adapter has to work harder as the battery drains faster and so both the battery and adapter may get warmer. Remember even when plugged into the AC your laptop uses the battery for power not the AC directly.

    However, if the adapter is quite hot, enough that it could hurt your hand after touching it for a few seconds, there could be a serious issue.

    Please click YES if I have answered your question 

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • Dani90mi
    Dani90mi Member Posts: 27 Troubleshooter
    andylb said: When a laptop is plugged in and turned on, you will notice the adapter will be warm to the touch. A relatively warm power adapter is normal, especially when the laptop is in use while the battery is charging. The more load a laptop has such as running two monitors then the adapter has to work harder as the battery drains faster and so both the battery and adapter may get warmer. Remember even when plugged into the AC your laptop uses the battery for power not the AC directly.However, if the adapter is quite hot, enough that it could hurt your hand after touching it for a few seconds, there could be a serious issue.Please click YES if I have answered your question  ok thanks for the explanation, the power supply does not get hot enough to burn your hand. could i use a higher power supply as an alternative? mine is a 180w, could i use a 230w?
  • sri369
    sri369 ACE Posts: 2,774 Pathfinder
    Dani90mi said:
    ok thanks for the explanation, the power supply does not get hot enough to burn your hand. could i use a higher power supply as an alternative? mine is a 180w, could i use a 230w?
    Any reason why you would want to do this? 230 too would get warm.
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  • Dani90mi
    Dani90mi Member Posts: 27 Troubleshooter
    sri369 said:
    Dani90mi said:
    ok thanks for the explanation, the power supply does not get hot enough to burn your hand. could i use a higher power supply as an alternative? mine is a 180w, could i use a 230w?
    Any reason why you would want to do this? 230 too would get warm.
    with more power, should the power supply not work better and therefore warm up less?
  • sri369
    sri369 ACE Posts: 2,774 Pathfinder
    edited January 2020
    Dani90mi said:
    with more power, should the power supply not work better and therefore warm up less?
    Theoritically yes... but when 180W reaches peak battery power too is used - called hybrid consumption - where laptop takes power from both charger and battery. With a larger adapter, the load that was to go to battery would now go to charger. So personally I don't feel you'll notice much heat reduction. You might be better off placing the charger in a well ventilated area.

    I placed my charger on its narrow side up so more area has air flowing around it, and ensured there is nothing around it.
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  • Dani90mi
    Dani90mi Member Posts: 27 Troubleshooter
    sri369 said:
    Dani90mi said:
    with more power, should the power supply not work better and therefore warm up less?
    Theoritically yes... but when 180W reaches peak battery power too is used - called hybrid consumption - where laptop takes power from both charger and battery. With a larger adapter, the load that was to go to battery would now go to charger. So personally I don't feel you'll notice much heat reduction. You might be better off placing the charger in a well ventilated area.

    I placed my charger on its narrow side up so more area has air flowing around it, and ensured there is nothing around it.
    okok thank you. do you think it's normal that the CPU reaches a maximum of 90 degrees and the GPU at a maximum of 70 during a game session?
  • sri369
    sri369 ACE Posts: 2,774 Pathfinder
    Dani90mi said:
    okok thank you. do you think it's normal that the CPU reaches a maximum of 90 degrees and the GPU at a maximum of 70 during a game session?
    I undervolted my i7 CPU using throttlestop - so my temps reduced from max 90-93 to max 80-83. GPU is okay.
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  • Dani90mi
    Dani90mi Member Posts: 27 Troubleshooter
    sri369 said:
    Dani90mi said:
    okok thank you. do you think it's normal that the CPU reaches a maximum of 90 degrees and the GPU at a maximum of 70 during a game session?
    I undervolted my i7 CPU using throttlestop - so my temps reduced from max 90-93 to max 80-83. GPU is okay.
    I used XTU, I brought the voltage from 0.00v to -0.135v. however the temperature has not decreased. Invalid XTU?
  • Dani90mi
    Dani90mi Member Posts: 27 Troubleshooter
    sri369 said: Dani90mi said: sri369 said: Dani90mi said: okok thank you. do you think it's normal that the CPU reaches a maximum of 90 degrees and the GPU at a maximum of 70 during a game session?
    I undervolted my i7 CPU using throttlestop - so my temps reduced from max 90-93 to max 80-83. GPU is okay.
    I used XTU, I brought the voltage from 0.00v to -0.135v. however the temperature has not decreased. Invalid XTU?
    You could try altering the laptop position too. I have mine lifted up with felt pads under it... it sits about an inch from bottom. and I have enough space on all side to allow free circulion of air.
    Also, I would recommend Throttlestop over XTU given TS works much better.
    the laptop is already raised, how do you use throttlestop? i looked on some site but i can't understand how to use it
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    Answer ✓
    Dani90mi said:
    andylb said:

    When a laptop is plugged in and turned on, you will notice the adapter will be warm to the touch. A relatively warm power adapter is normal, especially when the laptop is in use while the battery is charging. The more load a laptop has such as running two monitors then the adapter has to work harder as the battery drains faster and so both the battery and adapter may get warmer. Remember even when plugged into the AC your laptop uses the battery for power not the AC directly.

    However, if the adapter is quite hot, enough that it could hurt your hand after touching it for a few seconds, there could be a serious issue.

    Please click YES if I have answered your question 

    ok thanks for the explanation, the power supply does not get hot enough to burn your hand. could i use a higher power supply as an alternative? mine is a 180w, could i use a 230w?

    Your initial question was about your adapter and laptop getting warm, from your reply I believe I answered that question so please click YES
    Below is a link to a guide on how to use Throttlestop
    https://www.ultrabookreview.com/31385-the-throttlestop-guide/

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

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