Why my ssd isn't showing up? A315-41-R37Z

MarioDf
MarioDf Member Posts: 6 New User
edited October 2023 in 2020 Archives
Hello,
I ordered an nvme m.2 ssd and it when it came I put it directly in my laptop. When I turned it on and checked the BIOS and the device manager in windows I'd dose not show up. My exact model is A315-41-R37Z

Best Answer

  • aphanic
    aphanic Member Posts: 959 Seasoned Specialist WiFi Icon
    Answer ✓
    MarioDf said:
    That's possible but is it possible to get better if I update my bios
    I'm afraid updating the BIOS won't do you any good regarding this, take a look at the comments of the video @egydiocoelho posted, the first one already states NVMe drives are not supported.

    If the M.2 port in that laptop were wired implementing PCIe I'd say it'd be available from the get go. It's the same as with USB-C ports, while they all look the same internally some are more functional than others depending on the protocols they implement. For example, there are plenty of laptops that have USB-C ports implementing USB 3.1, but for now very little (and only found in expensive stuff) implement Thunderbolt 3.

    Your M.2 port is wired to be a SATA one most likely, regardless of the firmware the machine is running.

Answers

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    What is the model of ssd? nvme or sata 3?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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  • aphanic
    aphanic Member Posts: 959 Seasoned Specialist WiFi Icon
    Hmmm... I'm not sure if that model is wired for NVMe drives, it seems to be keyed correctly but if there's no electrical wiring for the protocol it may only support M.2 SATA drives.

    Judging by the fact that the BIOS is not seeing it I'm guessing you're out of luck, let's see if an owner of your same model can tell you more about it; but if for some reason you have an M.2 SATA SSD at hand, give it a try.
  • MarioDf
    MarioDf Member Posts: 6 New User
    egydiocoelho said:
    What is the model of ssd? nvme or sata 3?
    Nvme
  • MarioDf
    MarioDf Member Posts: 6 New User
    aphanic said:
    Hmmm... I'm not sure if that model is wired for NVMe drives, it seems to be keyed correctly but if there's no electrical wiring for the protocol it may only support M.2 SATA drives.

    Judging by the fact that the BIOS is not seeing it I'm guessing you're out of luck, let's see if an owner of your same model can tell you more about it; but if for some reason you have an M.2 SATA SSD at hand, give it a try.
    That's possible but is it possible to get better if I update my bios
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    No support nvme: 
    https://youtu.be/A0S9BIghFnU
    See the comments of the video!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • aphanic
    aphanic Member Posts: 959 Seasoned Specialist WiFi Icon
    Answer ✓
    MarioDf said:
    That's possible but is it possible to get better if I update my bios
    I'm afraid updating the BIOS won't do you any good regarding this, take a look at the comments of the video @egydiocoelho posted, the first one already states NVMe drives are not supported.

    If the M.2 port in that laptop were wired implementing PCIe I'd say it'd be available from the get go. It's the same as with USB-C ports, while they all look the same internally some are more functional than others depending on the protocols they implement. For example, there are plenty of laptops that have USB-C ports implementing USB 3.1, but for now very little (and only found in expensive stuff) implement Thunderbolt 3.

    Your M.2 port is wired to be a SATA one most likely, regardless of the firmware the machine is running.
  • MarioDf
    MarioDf Member Posts: 6 New User
    Thank you 😀
    I am lucky bc I have 14 days for returning so I'm changing it for a data one:)

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