Acer Swift 3 SF314-54 Battery randomly died and now only works when plugged in

Chowrizard
Chowrizard Member Posts: 2 New User
edited November 2023 in 2020 Archives
Hi guys, I was wondering if there was any way to resolve the above issue without having to send it in?

- Only had the laptop for a year (was concerned about battery life given that when i first had it delivered, it felt like a block of ice, but was assured that this was fine).
- had been completely fine before, always in battery savings mode, never left to charge above 100%. Barely use this device.
- at time of laptop shutting down, had one mouse (which lights up) plugged in, and the charger. Total charge would have been *70%.
- Tried to start up, and reset battery using paperclip. But only starts when plugged in now. Doesn't charge perpetually 0%)

Would very much appreciate any advice.


Answers

  • Is the battery charged when the laptop is off?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • Chowrizard
    Chowrizard Member Posts: 2 New User
    Hey mate, I'm not sure how to tell. I guess the orange light flashes for a while after turning it off and taking the charger out
  • Have you checked the battery status with hwinfo64?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)