Where can I buy a genuine battery pack for my Acer Aspire 5742G notebook ?

rameshiyer
rameshiyer Member Posts: 15 New User

I have an Acer Aspire 5742G notebook which is just about 1.5 years old (bought it in March 2011) and it has already started showing "You should consider replacing your battery" message on the Windows 7 Taskbar. Would like to know if the battery usually lasts only for 1.5 years, or is it just with this particular model. Secondly, I have been trying to get a genuine battery pack from an Acer Authorised Parts Reseller in Mumbai, India, but vendors aren't sure which Acer Part No. to quote, as I too noticed that the original Acer Battery Pack shipped with my notebook has a Model No. AS10D75 and Acer Part No. BT.00607.027 which is a 11.1v 4400mAh battery. Vendors are trying to pass of compatible battery packs (without Acer Part Nos mentioned on them, besides ill-fitting ones) mostly of Model AS10D51 which is a 10.8v 4400mAh battery pack.

 

Would be grateful if someone can enlighten me on the technicalities in the case. Would help if one can also provide contact details of where I can buy a genuine battery pack (else if compatible ones from grey market would do too !) in Mumbai, India. Thank you.

Answers

  • Joshua188
    Joshua188 Member Posts: 523 Mr. Fixit WiFi Icon

    The best bet is to call in directly to Acer and they would be able to place the order for the battery for you. the sales number is 1-800-910-2237. they generally will have most parts up to around the 3-4 year mark.

  • rameshiyer
    rameshiyer Member Posts: 15 New User

    Thanks @Joshua188, but strangely Acer Support has advised me to approach their ASPs directly. As many of them don't provide the battery pack without an upfront payment (in full) I didn't want to risk placing an order without an assurance of compatibility with my notebook. Besides, the cost varies sharply between rates offered by these ASPs. Wish Acer would provide such accessories and parts online through their website :-(

This discussion has been closed.