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    • Acer A515-41G-12AX RAM number of RAM slots

    Member Posts: 17 Troubleshooter
    edited October 2023 in 2020 Archives
    Hi there!

    I have an Acer A515-41G-12AX laptop. 
    https://www.acer.com/ac/en/US/content/support-product/7298?b=1&pn=NX.GPYAA.003

    Everywhere I look I get the information that my laptop should have TWO SO-DIMM RAM slots (especially RAM manufacturers). The Acer product page above doesn't say anything about the number of RAM slots.

    I physically inspected it, and it only has one slot under the cover. Windows Task Manager (Performance->Memory) says "Slots used: 1 of 1".

    Crucial recommends a 16 GiB kit (2x8 GiB), which I clearly can't install as I have only ONE slot:

    https://www.crucial.com/usa/en/compatible-upgrade-for/Acer/aspire-a515-41g

    Crucial's support wouldn't believe me, they asked for an image of the laptop. Which is a bit ridiculous.

    Anyways, I thought I should ask. I *could* open the whole laptop case instead of just the RAM cover, but I'm pretty confident that I won't find a second RAM slot.

    Can anyone point me to the complete specs for this laptop, where it says the number of RAM slots?

    Thanks!

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