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Qualcomm Atheros QCA9377 wireless network adapter on Aspire Spin 5 SP513 stopped working - Catch 22
JackKem
Member Posts: 7 New User
I read similar posts that described solving the problem by updating the device driver. That's nice but this model has no direct cable connection for internet. Now what do I do?
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Best Answer
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Update: Did nothing more and now its connected with internet. Is it possible that it was just still updating? Is it possible that my adapter itself is going bad? If so, can it be replaced?
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Answers
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Open Device Manager. Do you see any red or yellow warnings? If none. open Network adapters folder. Right click on the wifi adapter. Uninstall the driver. Exit Device Manager without reinstalling anything. Shut down. Turn the laptop back on. Jack E/NJ
Jack E/NJ
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I saw a yellow ! but was not a hot spot. So I uninstalled the device and restarted. Network center says its connected but there is no internet. Diagnostic tool says it can't detect what wrong. Wifi is working in the house as my phone connects.0
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Update: Did nothing more and now its connected with internet. Is it possible that it was just still updating? Is it possible that my adapter itself is going bad? If so, can it be replaced?
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No, it's fine. Takes some time for the router-wifi adapter to handshake properly after reintalling the driver. Jack E/NJ
Jack E/NJ
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Thank you very much for your support!0
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OK. Good luck. Jack E/NJ
Jack E/NJ
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The problem was solved?
Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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egydiocoelho
TrailblazerFor users of the English, Spanish, French and German community, I will be using google translator!
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If the problem continues, have you ever tried to restore windows?Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelhoTrailblazerFor users of the English, Spanish, French and German community, I will be using google translator!
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! 0 -
It continues to require the Diagnostics tool to reset the WiFi adapter. I suspect it is a hardware problem. Is it possible to replace that component?
SP513-51-53FC0 -
It may be that some windows update has caused the problem. I would try to reinstall windows by pressing alt + f10 before the Acer logo.Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelhoTrailblazerFor users of the English, Spanish, French and German community, I will be using google translator!
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! 0 -
I agree. But first check to see if there was an automatic restore point that may have been created in this latest episode. If not, make sure system protection is enabled. Then uninstall the driver again like you did earlier. And wait for the handshake to complete. Then if it happens again, immediately check for a restore point so we can figure out which update is causing this and block it. As far as a card, yes it can be replaced but I still seriously doubt the card's hardware is the problem. Jack E/NJ
Jack E/NJ
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OK. How do I check for a restore point?0
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Open ControlPanel. Search 'restore point'. Click 'create a restore point' in left pane. In the box that pops up, make sure system protection is turned on in protection settings. Then click 'system restore' button near top. Then click 'next'. If system protection was turned on, there should be some auto update restore points that could've caused the relapse. Jack E/NJ
Jack E/NJ
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