Helios 300 PH315-52-78VL Samsung 970 Evo Plus NVME Driver Update

RRV808
RRV808 Member Posts: 13

Tinkerer

edited November 2023 in 2020 Archives
Hey Guys,

Just installed a Samsung 970 Evo Plus for my OS Drive and 1 TB 970 Evo Plus in my 2nd m.2 drive and a 2TB Samsung 860 Evo in my SDD Slot. Everything booted perfectly and the PC recognizes all three drives. I'm trying to update my 970 evo plus drivers from the Samsung website. When I tried to install the drives I got a error message
"Samsung NVM Express device not connected. Connect the device and try again" I tried updating from the Samsung Magician software but it only recognizes my 860 EVO SSD and not my two M.2 970 Evo plus drives.

Answers

  • RRV808
    RRV808 Member Posts: 13

    Tinkerer

     This is what my three drives show.
  • RRV808
    RRV808 Member Posts: 13

    Tinkerer

    These are my benchmarks for the two drives

  • jakesu11y
    jakesu11y Member Posts: 80 Fixer WiFi Icon
    edited January 2020
    Interesting...number one, make sure you are running the latest BIOS for your machine, which I believe is 1.08 available here... https://www.acer.com/ac/en/US/content/support-product/7983?b=1

    Number two, I have heard of this before on other laptops. I left my OS drive alone as it was stupid fast, but I have read where Samsung Evos want to be in AHCI to accept new drivers, and maybe need to be that way to operate correctly. I'm going to reboot right now and look at the options as I have the same machine. 

    Edit:
    Just checked my BIOS. My SATA is configured to "RST premium with Optane", that is the default setting. Probably speeds up any old school HDD one might install. I'm betting you want to change that to AHCI. Give that a run and report back. 

    Edit 2: Doode, your stuff is pretty fast...sure you want to fiddle with it, lol
     
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    RRV808 I dont see any issues with any of the drives they are at the speed that they should be why update the drivers ?? anyway my advice is if its not broken dont try to fix it 


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  • belik
    belik Member Posts: 397 Seasoned Practitioner WiFi Icon
    edited January 2020
    Your numbers looks fine, here is my evo plus, I use Samsung driver not Microsoft and disabled cache for the disk in device manager



  • RRV808
    RRV808 Member Posts: 13

    Tinkerer

    jakesu11y said:
    Interesting...number one, make sure you are running the latest BIOS for your machine, which I believe is 1.08 available here... https://www.acer.com/ac/en/US/content/support-product/7983?b=1

    Number two, I have heard of this before on other laptops. I left my OS drive alone as it was stupid fast, but I have read where Samsung Evos want to be in AHCI to accept new drivers, and maybe need to be that way to operate correctly. I'm going to reboot right now and look at the options as I have the same machine. 

    Edit:
    Just checked my BIOS. My SATA is configured to "RST premium with Optane", that is the default setting. Probably speeds up any old school HDD one might install. I'm betting you want to change that to AHCI. Give that a run and report back. 

    Edit 2: Doode, your stuff is pretty fast...sure you want to fiddle with it, lol
     
    You're right. I did confirm that my SATA is configured to RST also. I was thinking of changing it to AHCI, but I was afraid of something bad happening when I reboot. Ill just leave it as is for now. 
  • RRV808
    RRV808 Member Posts: 13

    Tinkerer

    xapim said:
    RRV808 I dont see any issues with any of the drives they are at the speed that they should be why update the drivers ?? anyway my advice is if its not broken dont try to fix it 
    Thank you. I'll leave it as is.  =)