SSD SHOWS IN BIOS BUT NOT IN WINDOWS

mockinGAEL
mockinGAEL Member Posts: 15 Troubleshooter
edited November 2023 in 2020 Archives

Device can
JUST PURCHASE AN XPG SX8200 PRO 512GB TO UPGRADE MY NEWLY BOUGHT PREDATOR TRITON 300 PT315-51-500M. THE SSD SHOWS IN THE BIOS BUT NOT ON MY DISK MANAGEMENT AND DEVICE MANAGER. COULD YOU HELP ME OUT HERE. PLEASE

Answers

  • jakesu11y
    jakesu11y Member Posts: 80 Fixer WiFi Icon
    edited December 2019
    Click on Disk 0, partition 2...curious what that is. 

    Then try Action, Rescan disks, under the Action menu. 

  • mockinGAEL
    mockinGAEL Member Posts: 15 Troubleshooter
    jakesu11y said:
    Click on Disk 0, I bet that is your new drive. 
    Thats my hdd, not my ssd
  • jakesu11y
    jakesu11y Member Posts: 80 Fixer WiFi Icon
    Yea, I edited my comment after looking a bit longer. Strange your layout is different than mine. My disk 0 was my new drive. Whoops. 
  • sri369
    sri369 ACE Posts: 2,814 Pathfinder
    edited December 2019
    @mockinGAEL
    Did you check the manufacturer site if the SSD needs any special drivers?
    Or could be that your SSD got considered as OPTANE memory?
    -----
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  • mockinGAEL
    mockinGAEL Member Posts: 15 Troubleshooter
    sri369 said:
    @mockinGAEL
    Did you check the manufacturer site if the SSD needs any special drivers?
    Or could be that your SSD got considered as OPTANE memory?
    Theres no drivers available, unlike in samsung evo 970 plus that all you need to do is to install their driver. 
  • mockinGAEL
    mockinGAEL Member Posts: 15 Troubleshooter
    sri369 said:
    @mockinGAEL
    Did you check the manufacturer site if the SSD needs any special drivers?
    Or could be that your SSD got considered as OPTANE memory?
    Theres no way that it got considered as optane because my boot time takes centuries. Lol
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited January 2020
    mockinGAEL try with easeus partition master and see if the disk its recognized in there if so might be set as hidden or something set it as active if its not seen there i would probably connect it via usb adapter and see if you can format it also have you tried to move it to the hdd 0 slot 

    Ps:please do not reject answers it will only damage our points rep we are only here voluntary we are not acer employees we are just normal users like you if you think that the help provided its not correct do not do anything if you think its correct accept it as solved im going to set them all to normal now 


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • mockinGAEL
    mockinGAEL Member Posts: 15 Troubleshooter
    xapim said:
    mockinGAEL try with easeus partition master and see if the disk its recognized in there if so might be set as hidden or something set it as active if its not seen there i would probably connect it via usb adapter and see if you can format it also have you tried to move it to the hdd 0 slot 

    Ps:please do not reject answers it will only damage our points rep we are only here voluntary we are not acer employees we are just normal users like you if you think that the help provided its not correct do not do anything if you think its correct accept it as solved im going to set them all to normal now 
    Still not showing in easeus partition, arcanis or in partition wizard. Tried connecting to the slot, nothing happened. Ssd enclosure is out of the equation right now as i dont own one. 
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited January 2020
    mockinGAEL well theres really one way to find out if its not the drive itself at fault its to try the drive on any other device or the external enclosure i dont see any other easy options here unless you would want to try a stock recovery clean install (delete everything option but backup everything you need first) check here also i have seen issues with ssd drives and ram sodimms not being  compatible at all with the predators so without trying one of the options above theres no way to know this is one of the main reasons i always buy compatible/tested hardware like WD/Samsung/Kingston etc.... i saw one case recently where the issue was with crucial balistix ram it wouldnt work dur to incompatibility so sometimes whats more cheap its not really worth it better spend a bit more and always be sure that it will work properly out of the box also no one asked yest but what you full model name


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • mockinGAEL
    mockinGAEL Member Posts: 15 Troubleshooter
    xapim said:
    mockinGAEL well theres really one way to find out if its not the drive itself at fault its to try the drive on any other device or the external enclosure i dont see any other easy options here unless you would want to try a stock recovery clean install (delete everything option but backup everything you need first) check here also i have seen issues with ssd drives and ram sodimms not being  compatible at all with the predators so without trying one of the options above theres no way to know this is one of the main reasons i always buy compatible/tested hardware like WD/Samsung/Kingston etc.... i saw one case recently where the issue was with crucial balistix ram it wouldnt work dur to incompatibility so sometimes whats more cheap its not really worth it better spend a bit more and always be sure that it will work properly out of the box also no one asked yest but what you full model name
    I have tried to fresh install a windows as well. I guess my last resort is either buy another compatible and tested ssd or buy an ssd enclosure.
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited January 2020
    Go for the cheaper option first 😊 but I would probably get another ssd from another brand adata double sided ssds have compatibility issues with laptops in my view they were made for desktops only you're not the only one with issues with a data ssds here I saw more threads about the same issue and some cases doesn't even get recognised in the bios again not always what it seems good is 😊


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • mockinGAEL
    mockinGAEL Member Posts: 15 Troubleshooter
    xapim said:
    Go for the cheaper option first 😊 but I would probably get another ssd from another brand adata double sided ssds have compatibility issues with laptops in my view they were made for desktops only you're not the only one with issues with a data ssds here I saw more threads about the same issue and some cases doesn't even get recognised in the bios again not always what it seems good is 😊
    Thats because acer is contricting most of their bios option to modify or select their preferred settings. Should have known better before i bought predator.  
  • jakesu11y
    jakesu11y Member Posts: 80 Fixer WiFi Icon
    They constrict the BIOS to keep the novice end users from inadvertantly bricking thier machines. Frustrating though, I agree. For what it's worth they seem to play nicely with KIngston products, both RAM and SSDs. Here is the one I used. https://www.amazon.com/gp/product/B079XC5PVV/ref=ppx_yo_dt_b_asin_title_o09_s00?ie=UTF8&psc=1
  • mockinGAEL
    mockinGAEL Member Posts: 15 Troubleshooter
    jakesu11y said:
    They constrict the BIOS to keep the novice end users from inadvertantly bricking thier machines. Frustrating though, I agree. For what it's worth they seem to play nicely with KIngston products, both RAM and SSDs. Here is the one I used. https://www.amazon.com/gp/product/B079XC5PVV/ref=ppx_yo_dt_b_asin_title_o09_s00?ie=UTF8&psc=1
    I only have 1 slot for sata 3 and my available slots is for m.2. 
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited January 2020
    mockinGAEL not acer all manufacturers do the same they all go for the same project when it comes to making bios features available just imagine if all the manufacturers would release the bios unlocked how many thousands of laptops would they have to have to fix under warranty because the end users bricked them ist a safety measure and i agree with it 100% we dont need to be messing with it to have it working properly just use the proper hardware compatible with it its a simple straight forward solution :)

    Personally i dont need nvme only those who do rendering and content creation need it its not needed for gaming at all i have a 2tb wd blue 3d nand and dont even use it for gaming 90% of all my games run from my 2.5" 5tb external hdd and they run just fine but here u have a good nvme drive
    https://www.amazon.com/Blue-SN500-500GB-NVMe-Internal/dp/B07P7TFKRH


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • mockinGAEL
    mockinGAEL Member Posts: 15 Troubleshooter
    xapim said:
    mockinGAEL not acer all manufacturers do the same they all go for the same project when it comes to making bios features available just imagine if all the manufacturers would release the bios unlocked how many thousands of laptops would they have to have to fix under warranty because the end users bricked them ist a safety measure and i agree with it 100% we dont need to be messing with it to have it working properly just use the proper hardware compatible with it its a simple straight forward solution :)

    Personally i dont need nvme only those who do rendering and content creation need it its not needed for gaming at all i have a 2tb wd blue 3d nand and dont even use it for gaming 90% of all my games run from my 2.5" 5tb external hdd and they run just fine but here u have a good nvme drive
    https://www.amazon.com/Blue-SN500-500GB-NVMe-Internal/dp/B07P7TFKRH
    Msi bios have unlocked settings by default. What laptop model do you use that wd blue?
  • mockinGAEL
    mockinGAEL Member Posts: 15 Troubleshooter
    xapim said:
    mockinGAEL not acer all manufacturers do the same they all go for the same project when it comes to making bios features available just imagine if all the manufacturers would release the bios unlocked how many thousands of laptops would they have to have to fix under warranty because the end users bricked them ist a safety measure and i agree with it 100% we dont need to be messing with it to have it working properly just use the proper hardware compatible with it its a simple straight forward solution :)

    Personally i dont need nvme only those who do rendering and content creation need it its not needed for gaming at all i have a 2tb wd blue 3d nand and dont even use it for gaming 90% of all my games run from my 2.5" 5tb external hdd and they run just fine but here u have a good nvme drive
    https://www.amazon.com/Blue-SN500-500GB-NVMe-Internal/dp/B07P7TFKRH
    Msi bios have unlocked settings by default. What laptop model do you use that wd blue?