Heat issue in Acer Nitro 5 (AN515-52)

TImax
TImax Member Posts: 30 Die Hard WiFi Icon
edited November 2023 in 2019 Archives
Rig details :-
Core i7-8750H
GTX 1050 4GB
12 GB DDR 4
1TB with 16 GB Optane

When I play some high end games like Mass effect Andromeda ,Rainbow six siege my laptop getting heat so much.Also there is a huge FPS drop while I'm in game.I attched a screenshot of nitro sense application.It shows me some gaps/drops between heat & usage graph.I need to know this temperatures are ok or not ? & what is the cause to above mentioned FPS drop?


                      

Answers

  • TImax said:
    Rig details :-
    Core i7-8750H
    GTX 1050 4GB
    12 GB DDR 4
    1TB with 16 GB Optane

    When I play some high end games like Mass effect Andromeda ,Rainbow six siege my laptop getting heat so much.Also there is a huge FPS drop while I'm in game.I attched a screenshot of nitro sense application.It shows me some gaps/drops between heat & usage graph.I need to know this temperatures are ok or not ? & what is the cause to above mentioned FPS drop?


                          
    Your coolboost is off turn on 
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • TImax
    TImax Member Posts: 30 Die Hard WiFi Icon
    TImax said:
    Rig details :-
    Core i7-8750H
    GTX 1050 4GB
    12 GB DDR 4
    1TB with 16 GB Optane

    When I play some high end games like Mass effect Andromeda ,Rainbow six siege my laptop getting heat so much.Also there is a huge FPS drop while I'm in game.I attched a screenshot of nitro sense application.It shows me some gaps/drops between heat & usage graph.I need to know this temperatures are ok or not ? & what is the cause to above mentioned FPS drop?


                          
    Your coolboost is off turn on 
    There is no advantage after turn on coolboost while maximum fan speeds.Because maximum fan speed is 6122 RPM.
  • TImax
    TImax Member Posts: 30 Die Hard WiFi Icon
    TImax said:
    Rig details :-
    Core i7-8750H
    GTX 1050 4GB
    12 GB DDR 4
    1TB with 16 GB Optane

    When I play some high end games like Mass effect Andromeda ,Rainbow six siege my laptop getting heat so much.Also there is a huge FPS drop while I'm in game.I attched a screenshot of nitro sense application.It shows me some gaps/drops between heat & usage graph.I need to know this temperatures are ok or not ? & what is the cause to above mentioned FPS drop?


                          
    Your coolboost is off turn on 

  • sri369
    sri369 ACE Posts: 2,823 Pathfinder
    @TImax How is the performance if you set it on "balanced" instead of "high performance"? That could help lower your temps a bit.
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  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    The problem here is that those temperatures aren't excessive in fact they are well within tolerance so something else is going on here.

    Make sure you do all below and always game on 100% battery BEFORE gaming and KEEP plugged in while gaming, in Nitrosense make sure High performance is selected under "AC" tab

    Please click YES if I have answered your question, thankyou

    1. Download and install the latest Nvidia drivers from here and do not install GEforce experience, instead check the link every month for updated drivers
    https://www.nvidia.com/Download/Find.aspx. Geforce Experience causes problems for some people

    2. Go to the Nvidia control center and under manage 3d settings/Preferred Graphics processor set to your Nvidia GPU then under the Program Settings tab select the programs and games that you want to run on the Nvidia GPU. Do the same under the PhysX Configuration tab

    3. Make sure Windows is set to high performance and you game with your battery charged to 100% BEFORE gaming and KEEP plugged in while gaming
    Please click YES if I have answered your question, thank you


    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • TImax
    TImax Member Posts: 30 Die Hard WiFi Icon
    andylb said:
    The problem here is that those temperatures aren't excessive in fact they are well within tolerance so something else is going on here.

    Make sure you do all below and always game on 100% battery BEFORE gaming and KEEP plugged in while gaming, in Nitrosense make sure High performance is selected under "AC" tab

    Please click YES if I have answered your question, thankyou

    1. Download and install the latest Nvidia drivers from here and do not install GEforce experience, instead check the link every month for updated drivers
    https://www.nvidia.com/Download/Find.aspx. Geforce Experience causes problems for some people

    2. Go to the Nvidia control center and under manage 3d settings/Preferred Graphics processor set to your Nvidia GPU then under the Program Settings tab select the programs and games that you want to run on the Nvidia GPU. Do the same under the PhysX Configuration tab

    3. Make sure Windows is set to high performance and you game with your battery charged to 100% BEFORE gaming and KEEP plugged in while gaming
    Please click YES if I have answered your question, thank you



    Still same


  • TImax
    TImax Member Posts: 30 Die Hard WiFi Icon
    sri369 said:
    @TImax How is the performance if you set it on "balanced" instead of "high performance"? That could help lower your temps a bit.
    No performance changes after switch to balanced mode. :anguished:
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    Once again you do NOT have a heat problem. Are these two games online games? If they are it probably has nothing to do with your laptop. Online games suffer from FPS drop and stuttering due to the games servers and bottlenecking etc. 

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • TImax
    TImax Member Posts: 30 Die Hard WiFi Icon
    andylb said:
    Once again you do NOT have a heat problem. Are these two games online games? If they are it probably has nothing to do with your laptop. Online games suffer from FPS drop and stuttering due to the games servers and bottlenecking etc. 
    @andylb Yes of course.Specially Rainbow Six siege.So 98'c is normal temperature?
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    No 98 deg is not normal but nowhere above did you post a screenshot of 98 deg. 

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • TImax
    TImax Member Posts: 30 Die Hard WiFi Icon
    andylb said:
    No 98 deg is not normal but nowhere above did you post a screenshot of 98 deg. 
    Please take a look at Nitrosense temperature graph.Max cpu temp = 98'c,Max gpu temp = 94'c. :anguished:
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    TImax said:
    andylb said:
    No 98 deg is not normal but nowhere above did you post a screenshot of 98 deg. 
    Please take a look at Nitrosense temperature graph.Max cpu temp = 98'c,Max gpu temp = 94'c. :anguished:

    Ok I see it now

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★