I have bought a XB271HU monitor and...

xLeeS
xLeeS Member Posts: 2 New User
edited February 14 in 2019 Archives
Today i have received my XB271HU, I turned on the monitor quickly with happiness
and this "pink bleeding" have appear



now, what i do? I dont want to refound or change this monitor :/

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    check if using for about 1-2 hours will disappear, if not, the only solution is to repair or change or get a refund.
    I'm not an Acer employee.
  • xLeeS
    xLeeS Member Posts: 2 New User
    IronFly said:
    check if using for about 1-2 hours will disappear, if not, the only solution is to repair or change or get a refund.
    Yeah, i will take a refound if this not disappear.

    But i'll buy another unit of this monitor, i have real liked this.

    I'd like more if the next monitor came without any problem C:
  • Karp-Acer_Retired
    Karp-Acer_Retired Member Posts: 2,599 Guru
    edited December 2019
    Hi xLeeS, Do you still having the issue with your monitor? If it persist, we recommend you contact Acer support to send the unit back to repair.
    minimizar para MAXIMIZAR.

    Descubra a mais recente e inovadora tecnologia que chegará no mercado, next@acer.