I have bought a XB271HU monitor and...

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xLeeS
xLeeS Member Posts: 2 New User
edited February 14 in 2019 Archives
Today i have received my XB271HU, I turned on the monitor quickly with happiness
and this "pink bleeding" have appear



now, what i do? I dont want to refound or change this monitor :/

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    check if using for about 1-2 hours will disappear, if not, the only solution is to repair or change or get a refund.
    I'm not an Acer employee.
  • xLeeS
    xLeeS Member Posts: 2 New User
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    IronFly said:
    check if using for about 1-2 hours will disappear, if not, the only solution is to repair or change or get a refund.
    Yeah, i will take a refound if this not disappear.

    But i'll buy another unit of this monitor, i have real liked this.

    I'd like more if the next monitor came without any problem C:
  • Karp-Acer_Retired
    Karp-Acer_Retired Member Posts: 2,599 Guru
    edited December 2019
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    Hi xLeeS, Do you still having the issue with your monitor? If it persist, we recommend you contact Acer support to send the unit back to repair.
    minimizar para MAXIMIZAR.

    Descubra a mais recente e inovadora tecnologia que chegará no mercado, next@acer.