Acer Aspire VX 15 hinge broken ( Dobradiça quebrada laptop Acer VX 15 )

coruja182
coruja182 Member Posts: 2 New User
edited October 2023 in 2020 Archives
I am here just to register that my VX 15 screen hinge has also broken this year. (https://community.acer.com/en/discussion/545469/acer-aspire-vx-15-hinge-broken)
I have bought my laptop on 2018 in Brazil, I am living now in Spain and of course I don't have any warranty anymore, it seems an engineering problem in the design of the laptop, which of course Acer does not care.
I have fixed it with a strong glue and been using it for months without any problem.

Shame on you ACER, "I can assure you that a far larger portion of Acer laptops do not have this issue". Of course you cannot track that all your units had this problem because most of the customers fix it by themselves or do a workaround after the warranty period.


Best Answer

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,311 Trailblazer
    Answer ✓
    I suggest you check this video too:
    https://youtu.be/jaHFN-W4khM
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 

Answers

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,311 Trailblazer
    Answer ✓
    I suggest you check this video too:
    https://youtu.be/jaHFN-W4khM
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • coruja182
    coruja182 Member Posts: 2 New User
    Yes, I will follow this tutorial in order the hinge does not break again, and yes, I take care of my laptop as If it was my baby.
    ----

    Sim, seguirei o tutorial para que a dobradiça não quebre novamente, e sim eu tomo conta do meu notebook como se fosse meu bebê! ;)

    (Obrigado pelas resposta, mas é uma pena a gente ficar recorrendo a forums para reclamar de produtos de marcas que CONFIAMOS e pagamos TÃO CARO.)
  • Rusty777
    Rusty777 Member Posts: 2 New User
    Its an absolute menace of a problem. I purchased my product in March 2017. In April 2018, the left hinge broke. I had to get it glued by a 3rd party repair shop (temporary fix). Now a year later (Jan 2020) the right hinge is coming apart and I am absolutely fuming with the quality control on this particular model. People on the original thread that you have linked, have also had the same issue and clearly it is a design flaw. Acer has lost a loyal customer in me. Only their business line of laptops seem to be good. I had the Travelmate P643-M before this from 2012. Its still in better shape than the Aspire, except that the battery is now gone completely. 

    All I can say is that is a massive step for Acer in the wrong direction.