Help!!!! Urgently My windows 10 operating system is broken on my ACER Nitro 5

KingzShady
KingzShady Member Posts: 12

Tinkerer

edited November 2023 in 2019 Archives
Windows Operating is Broken, Taskbar is not responding, Task Manager is inaccessible and I have forgotten my password for the PC since I always use my pin to access the operating system. don't know what to do next
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Answers

  • KingzShady
    KingzShady Member Posts: 12

    Tinkerer

    after messing around with it for a bit it seems that the Task Host Window is being unresponsive
  • Your taskbar is freeze ,not responding?
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • KingzShady
    KingzShady Member Posts: 12

    Tinkerer

    Yes it will not respond except when I click it but it only changes the date and time and changes the screen black for a split second
  • GAMING6698
    GAMING6698 ACE Posts: 7,785 Pathfinder
    edited December 2019
    Yes it will not respond except when I click it but it only changes the date and time and changes the screen black for a split second
    1st try this simple way 
    Press CTRL+ALT+DEL and select start manager .then in task manager on file menu select new task type in explorer and click ok 

    This will restart your explorer and you issuse may fix
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • KingzShady
    KingzShady Member Posts: 12

    Tinkerer

    Nope can't access task manager at all
  • Nope can't access task manager at all
    Press Windows + R to launch the Run Type taskmgr in box then click ok
    see if now open 

    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • KingzShady
    KingzShady Member Posts: 12

    Tinkerer

    Nope won't open the taskmgr
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    In the search window at the bottom left type Create a Restore Point and click on it, then click System Restore, select a restore point when your system worked correctly

    Please click YES if I have answered your question, thankyou

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • KingzShady
    KingzShady Member Posts: 12

    Tinkerer

    Nope Search window is not responding
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    Then reboot and press Alt + F10 at start up for a clean Windows install, select keep my files

    Please click YES if I have answered you question, thankyou

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • KingzShady
    KingzShady Member Posts: 12

    Tinkerer

    nope its been loading for about 2 hours now

  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    nope its been loading for about 2 hours now


    It can take a lot longer than that, some users have left it overnight

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • KingzShady
    KingzShady Member Posts: 12

    Tinkerer

    okay I'll leave it overnight and check in on this tomorrow

  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    okay I'll leave it overnight and check in on this tomorrow


    Let me know 

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • KingzShady
    KingzShady Member Posts: 12

    Tinkerer

    Nope it just undoes the changes after it get to a certain point
  • KingzShady
    KingzShady Member Posts: 12

    Tinkerer

    Picture
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    edited December 2019
    When you boot into the BIOS (tap F2 at start up) does everything work?

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • KingzShady
    KingzShady Member Posts: 12

    Tinkerer

    edited December 2019
    This is what I go into in the bios


    Edited the post to hide sensitive/personal information
    Acer-Samuel
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    In the BIOS select Restore default settings save and exit

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    edited December 2019
    We may be missing the obvious!! After restoring BIOS defaults, do a battery reset. Turn off and unplug, place a straightened paperclip in the small hole on the underside of the laptop and press for 10 seconds then leave everything alone for 15 minutes, plug in and boot up

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★