facing problem to check warranty? yesterday i received the product(laptop)?

KASHISHBR0
KASHISHBR0 Member Posts: 6

Tinkerer

edited November 2023 in 2020 Archives
whenever i go on the chat option this shows up on this site ( 9c1379bc-cca6-4750-aee7-188f8348a6c3 Minimum value exceeded: value 1970-01-01 < 1970-01-02 minimum; Asset.PurchasedDate)

Answers

  • JackE
    JackE ACE Posts: 45,115 Trailblazer
    Use one of the other contact methods. What do you want to check on your warranty? Jack E/NJ

    Jack E/NJ

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    KASHTSHBR0
    Try using another another browser and still same error, please contact Acer support in your region and they will help you resolve issues.
    You can also contact Acer India for product registration and they will be happy ton help you.
    Acer India Product registration :  http://apn.acer.co.in/Rpt/EndCustomerRegistrationNew.aspx
    Acer India support :  https://www.acer.com/ac/en/IN/content/service-contact

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!
  • MartinJohn00001
    MartinJohn00001 Member Posts: 636 Seasoned Specialist WiFi Icon
    whenever i go on the chat option this shows up on this site ( 9c1379bc-cca6-4750-aee7-188f8348a6c3 Minimum value exceeded: value 1970-01-01 < 1970-01-02 minimum; Asset.PurchasedDate)
       Hi! am sorry to hear to hear about it. Click the link below and try to contact them through phone support.
            https://www.acer.com/ac/en/IN/content/service-contact 
               I hope that this is helpful to you! If I have answered your question kindly click YES, thank you  :3 

    Kindly click "YES" to "Did this answer the question" if my answer helped you!      
    Thank you and have a Blessed Day  :3
  • KASHISHBR0
    KASHISHBR0 Member Posts: 6

    Tinkerer

    just tell me how to check the warranty of my product?
  • JackE
    JackE ACE Posts: 45,115 Trailblazer
    You must first enter your machine's serial number id (SNID) at this link https://www.acer.com/ac/en/IN/content/support   You can get your SNID by pressing WIN+R. Enter 'cmd' . At the command prompt enter 'wmic bios get serialnumber'. The result is your SNID. Then you may use the chat line if you wish. If still a problem then use the telephone and call 1-800-11-6677

    Jack E/NJ

    Jack E/NJ

  • SOHAN
    SOHAN Member Posts: 1 New User
    HIII 

    i purchased a new acer predator helios 300 few days ago . i use regular after 2 days i notice the display is flickering please fix this problem or replace this product 

    THANK YOU 
  • JackE
    JackE ACE Posts: 45,115 Trailblazer
    You must immediately return it to the vendor/seller as defective for an exchange or refund before the seller's returns policy period expires. Usually only a few weeks. Jack E/NJ

    Jack E/NJ