Charger not working for Nitro 715-51?

ryanndelion
ryanndelion Member Posts: 2 New User
edited November 2023 in 2019 Archives
Hi, I recently purchased a Nitro 7, but after just a few days my charger stopped working. I tried following some guides for the Nitro 5, but the guides ask to perform a power reset using a pinhole, but I can't seem to find one on mine... Any ideas how to fix this? Thanks!

Best Answer

  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    Answer ✓
    Then I think you have a bad charger so get a replacement under your warranty

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

Answers

  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    Battery reset procedure for Nitro 7 is as follows 

    Turn off laptop
    Hold down the power button again for 12 seconds
    Allow the laptop to turn back on

    Please click YES if I have answered your question, thankyou

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • ryanndelion
    ryanndelion Member Posts: 2 New User
    Would that still work if the laptop is completely out of battery? I tried what you suggested but nothing happened
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    Answer ✓
    Then I think you have a bad charger so get a replacement under your warranty

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★