Some weird issue with my Acer monitor

Lewiswulski
Lewiswulski Member Posts: 3 New User
edited February 16 in 2019 Archives
Last month I bought a Acer KG1 27inch 144hz gaming monitor and three days ago the monitor would only show no signal on Display Port, when my pc is on.
I used a HDMI cable and it works fine just at 60hz thought, I plugged a different computer into the display port of my monitor and it worked fine.
I then plugged my computer into a different monitor using display port and it worked fine.

Btw ive tried different display port cables plus different graphics cards in my pc and they all don't work with my monitor but the do with other monitors 

Please can someone help me figure this out.

Answers

  • Du_little
    Du_little Member Posts: 301 Skilled Practitioner WiFi Icon
    Hi Lewiswulski,

    Try to remove all the cables from the monitor including the power code. press and hold the power button on the monitor for 30secs. then connect the power code and dp. restart the computer after connecting with the monitor. 
    Check the settings on the monitor if the source is in hdmi or dp. try to keep it in auto source. Check and revert back.  
    Hit Accept if its useful :) 

  • Lewiswulski
    Lewiswulski Member Posts: 3 New User
    It has worked but everyone inturn my monitor off or my computer I have to repeat the process 
  • Du_little
    Du_little Member Posts: 301 Skilled Practitioner WiFi Icon
     :)  :) Am glad that the above step helped you....
    Hit Accept if its useful :) 

  • Lewiswulski
    Lewiswulski Member Posts: 3 New User
    Is there a more permanent solution to this issue? 

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