Predator Helios 300 2018 Constant BSOD

jOVELLS97
jOVELLS97 Member Posts: 2 New User
edited November 2023 in 2020 Archives
I have been consistently been getting bsod for the past two days now and Im not sure what the issue is. I've formatted the entire drive and reinstalled windows 10 clean, updated all the drivers, and I am still getting the same couple of messages; system handle exception, irql or something, page not handled etc. I attached the most recent logs of my BSOD causes. any help would be appreciated, I cant even game or casually browse using this laptop.
y.txt 5.6K

Answers

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    jOVELLS97 get bluscreen viewer and identify the exact file/driver thats causing the issue


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • jOVELLS97
    jOVELLS97 Member Posts: 2 New User
    xapim said:
    jOVELLS97 get bluoscreen viewer and identify the exact file/driver thats causing the issue
    If you read the thread I've already attached the log from bluescreen. I don't know how to fix it personally.
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    jOVELLS97 said:
    xapim said:
    jOVELLS97 get bluoscreen viewer and identify the exact file/driver thats causing the issue
    If you read the thread I've already attached the log from bluescreen. I don't know how to fix it personally.
    jOVELLS97 You had various different bsods any it seems none is related to each other (PAGE_FAULT_IN_NONPAGED_AREA, IRQL_NOT_LESS_OR_EQUAL, SYSTEM_THREAD_EXCEPTION_NOT_HANDLED) and the last one as you can see its the nvidia driver (Crash Address     : nvlddmkm.sys+690aea) try to uninstall the nvidia driver completely with ddu or any other uninstaller software that would remove all leftovers including old reg keys and reinstall it but dont go for the latest choose one 3 to 6 months old and if the bsods persist after this if i were you i would backup everything you would need and perform a stock recovery clean install ALT+F10 on boot choose delete everything option to rule out any software issues if after this the bsods persists its probably hardware issue for ex bad ram or even worse a mobo  component that would have to require a complete replacement at this point if still on warranty i would send it in to get checked


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • vader_online
    vader_online Member Posts: 2 New User
    help me to fix my BSoD
  • vader_online
    vader_online Member Posts: 2 New User
    i 've predator 300 which is always gives me BSoD help me to fix this ASAP