Why am I on final update with my chromebook r11

8urnuls
8urnuls Member Posts: 1 New User
edited November 2023 in 2019 Archives
i just updated my chromebook, and i got the final update message and since this chromebook isn't that old i checked when the auto update stops for this product and it said it was jun(or july) 2021 when this was supposed to happen.

Answers

  • JackE
    JackE ACE Posts: 44,330 Trailblazer
    Some models might have 6.5yo mainboards even though they were sold more recently perhaps heavily discounted. What is your full model number? Jack E/NJ

    Jack E/NJ

  • Pssst3
    Pssst3 Member Posts: 47 Devotee WiFi Icon
    The R(Rotatable display)-series  was Acer's first convertible Chromebook.  ALL Acer R1-s have the same "platform" and the same AUP end date, June 2021.   The new version of the convertible is the Spin series, with an AUP end date of Nov 2023

    Google goofed.  Many users reported the same issue, not just Acer R11 owners. Brand new Pixelbook's got the same erroneous message. 
  • redhawks2
    redhawks2 Member Posts: 2 New User
    how do I check for the AUP update? I have a CB5-311