SNNT

Hi,

Kindly follow steps listed below...

Step 1:  Try Windows x - click on device manager   or  press and hold the windows key and press r .  On the run window - type devmgmt.msc.  

Go to device manager
On the list of devices
click on Battery.   Expand Battery.   
Right click on Battery item line and click on uninstall

Restart the computer and check whether you can charge the battery again

Step 2: 

If the step one doesn't work try to use a alternative charger  and check..

Step 3:

If you are using a removable battery try the following steps.   Turn off the computer.  Remove the power cables and other devices connected.   Turn the laptop upside down.    There will be a unlock switch on the back of computer.   Try to move the switch to the right or left and pull the battery door.  Try to reseat the battery by taking it out and putting it back in.    Connect the power cable and turn on the computer.   Please check whether it is charging properly now.  

Step 4

Power drain test.

Unplug the power cable.   Turn off the computer.  Unplug all the devices.    Turn the laptop upside down.   On the back of laptop there will be a reset hole with a battery symbol.   It is a very tiny hole.   Insert a paper clip or pin and hold it gently for 30 seconds.    Connect all the cables back and turn on the computer and try to charge the battery.

Step 5

If the above steps are not going to work it is time for you to buy a new battery..

If the above comments are helpful click on "like"
If the above steps resolves the issue click on "yes"