Why does it take so long to create recovery drive? It has been going on for 9 hours, still not ended

whithe
whithe Member Posts: 1 New User

I recently purchased an Acer notebook (E 1 series) with Windows 8. I followed instructions for the Acer Recovery Management, to create the Factory Default Backup on a USB Flash drive. It has been going on for 9 hours, still not finished. The flash drive is new, larger than required (has 30 GB, requirement is 16 GB).

During the process of creating the recovery drive, the flash drive has been filled to 14.6 GB. There are now 49 files and 10 folders. Those folders immediately visible are 'boot', 'efi' and 'sources'. The files immediately visible are 'bootmgr' and 'bootmgr.efi'.

However, the progress bar is still not over, and it still says: "Copying Recovery Partition'.

The computer has even gone to sleep in the process.

Normally, creating the recovery drive should take a few minutes; then the message: "The recovery drive is ready" should come up.

It can't be normal that creating the recovery drive takes so long. What am I to do?

Any help would be highly appreciated.

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