A515-51-88NY no indicator lights

Joeldorrington
Joeldorrington Member Posts: 3 New User
edited August 2023 in 2019 Archives
My laptop is less than 14 months old, less than 2 months out of warranty.
It won't turn on when I press the power button. When plugged in, the charging light does not light up.

I tried the battery reset button on the back.
I don't believe it's a cord or battery problem because when I plugged it in this afternoon the AC adapter got warm, but later it was cold again, leading me to believe the battery had finished charging.

Best Answer

  • Jack22
    Jack22 ACE Posts: 4,099 Pathfinder
    Answer ✓
    Ok I'll have to order a new cable. On Monday I'll let you know how it goes.

    If it's not the cord, what else could it be?
    Than it could be something to do with hardware issue inside the laptop. Need to send the unit for service.

    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!

Answers

  • Jack22
    Jack22 ACE Posts: 4,099 Pathfinder
    @Joeldorrington
    Try with a different charger and check  and still if does not turn on than i guess it should be something to do with Hardware issue

    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!
  • Joeldorrington
    Joeldorrington Member Posts: 3 New User
    Ok I'll have to order a new cable. On Monday I'll let you know how it goes.

    If it's not the cord, what else could it be?
  • Jack22
    Jack22 ACE Posts: 4,099 Pathfinder
    Answer ✓
    Ok I'll have to order a new cable. On Monday I'll let you know how it goes.

    If it's not the cord, what else could it be?
    Than it could be something to do with hardware issue inside the laptop. Need to send the unit for service.

    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!
  • Joeldorrington
    Joeldorrington Member Posts: 3 New User
    Ok I supposed that's the best call, since I can't nail down exactly what to replace myself.