Aspire e15 start up major problems

shedsounds
shedsounds Member Posts: 2 New User
edited August 2023 in 2019 Archives
Generally it takes 8 or 9 times to start it up after doing hard reset etc...nothing shows on screen. Either its totally black..nothing going on or kinda grey like the backlight is on but nothing appears. Now it wont turn on at all..the fan starts but the usual noises don't happen. Then after a minute or so it then turns itself off its less than 6 months old and has been like this gradually getting worse for a while. Now its useless

Answers

  • Mary-Acer
    Mary-Acer Acer Crew Posts: 868 Acer Crew

    Sorry to hear you are having problems with your Aspire. Based on the information provided it appears there is a hardware problem that will require service. If you are under warranty please contact Acer support to inquire about repair.

  • Haurrhis
    Haurrhis Member Posts: 1 New User
    I bpught a acer aspire e15 in january.. It was working well and good.. One day i left it in sleep mode after that it is working weirdly...after pressing power button its working only when i press some button when i leave that button it is completely shutting down... I have no idea what is happening.. Please give me solution