WEBCAM

tommcam
tommcam Member Posts: 3 New User

Acer Aspire 5250, Webcam was uninstalled. I downloaded from site and try to reinstall but getting message that no webcam device detected. What doI do?

Answers

  • Joshua188
    Joshua188 Member Posts: 523 Mr. Fixit WiFi Icon

    try going under the Acer E-recovery management and then reinstall the driver from there. Smiley Happy

  • Tabbiekatz
    Tabbiekatz Member Posts: 760 Mr. Fixit WiFi Icon

    If that does not work, then the web cam may be malfunctioning. I'd call tech support.

  • freeza
    freeza Member Posts: 1,316 Skilled Practitioner WiFi Icon

    Also check in device manager, if you dont get "imaging devices" in device manager...dont even bother reinstalling software because its a hardware problem, get acer to replace the webcam.

     

    Regards,

    Freeza

  • tommcam
    tommcam Member Posts: 3 New User

    Thanks will try

  • tommcam
    tommcam Member Posts: 3 New User

    No in device manager theres no imaging device and there use to be there I've seen it. So I need to contact Acer tech support. I keep getting flags UNKNOWN DEVICE and when I try to load driver or udate them there can't be found in the laptop or from Acer, Windows, Microsoft, or anywhee else. Thanks guys!!!!


    freeza wrote:

    Also check in device manager, if you dont get "imaging devices" in device manager...dont even bother reinstalling software because its a hardware problem, get acer to replace the webcam.

     

    Regards,

    Freeza



     

  • Joshua188
    Joshua188 Member Posts: 523 Mr. Fixit WiFi Icon

    i would say Acer support would be the best answer if you’re in warranty.

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