Acer K242HL constantly himself turns off then turns on

Crickettle
Crickettle Member Posts: 19 Troubleshooter
in Monitors
I have an Acer K242HL Monitor and rarely it himself turns off then turn on,weird somehow... Everything is in order with the monitor, nothing broke and did not fall but sometimes it automatically blinks,i dont understand why it happens. Does this monitor issue or by system? Im on windows 8.1 pro 64bit,videocard from Asus 900 series.If somebody know of this weird blinking of the monitor i would like to know what exactly it come from? Now it constantly himself turns off then turns on while playing game,watching movie,etc. Very annoying,seems like i bought substandard product....
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Answers

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    Have you tested with another hdmi or dp cable? Have you tested it on another computer too?
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                                                     egydiocoelho Trailblazer
     
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  • TECH_MAN
    TECH_MAN Ally Posts: 453
    Hi Crickettle
    Please perform a simple power reset. Power Off the monitor, disconnect the video and power cables, press and hold the power button for 10 seconds, Reconnect the cables and check the monitor.
    If the issue persists, please contact Acer support in your region and check for option to resolve the issue.
    Acer UK: https://www.acer.com/ac/en/GB/content/service-contact
    Acer Worldwide : http://www.acer.com/worldwide/support/

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!
    Hit 'Like' if you find the answer helpful!
    Click on 'Yes' if the comment answers your question!
  • MartinJohn00001
    MartinJohn00001 Member Posts: 636 Seasoned Specialist WiFi Icon
    @Crickettle
    Hi, sorry to hear it.  Kindly try to do the Power On Self Test by following the below steps.
    1) Turn off the monitor and unplug all the cables from the monitor.
    2) Press and hold the Power Button for 30 secs with all the cables unplugged.
    3) Plug the cables back and turn on the monitor and check.

    Kindly click "YES" to "Did this answer the question" if my answer helped you!      
    Thank you and have a Blessed Day  :3
  • Crickettle
    Crickettle Member Posts: 19 Troubleshooter
    egydiocoelho said:
    Have you tested with another hdmi or dp cable? Have you tested it on another computer too?
    Monitor connected via DVI cable,i only have one computer.Does this monitor support hdmi? I think it only supports vga and dvi
  • Crickettle
    Crickettle Member Posts: 19 Troubleshooter
    TECH_MAN said:
    Hi Crickettle
    Please perform a simple power reset. Power Off the monitor, disconnect the video and power cables, press and hold the power button for 10 seconds, Reconnect the cables and check the monitor.
    If the issue persists, please contact Acer support in your region and check for option to resolve the issue.
    Acer UK: https://www.acer.com/ac/en/GB/content/service-contact
    Acer Worldwide : http://www.acer.com/worldwide/support/

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!
    Ok,i'll try that. Anyway what happening with this monitor? Buyed 2 years ago and before encountering of this issue never had this himself goes to black screen and back to normal
  • Crickettle
    Crickettle Member Posts: 19 Troubleshooter
    MartinJohn00001 said:
    @Crickettle
    Hi, sorry to hear it.  Kindly try to do the Power On Self Test by following the below steps.
    1) Turn off the monitor and unplug all the cables from the monitor.
    2) Press and hold the Power Button for 30 secs with all the cables unplugged.
    3) Plug the cables back and turn on the monitor and check.
    Ok,thanks will try it
  • Crickettle
    Crickettle Member Posts: 19 Troubleshooter
    Your advices dosen't helped,it still blinking monitor himself goes to black screen for few second and after that again goes and over,over. I guess need switch to another monitor not this brand. I wanted to stay with this monitor but sadly that this issue disappointing
  • Crickettle
    Crickettle Member Posts: 19 Troubleshooter
    What an chinese monitor..... Very disappointed :/
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    Just one question: Are you plugging the monitor directly into a properly grounded socket?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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  • Crickettle
    Crickettle Member Posts: 19 Troubleshooter
    egydiocoelho said:
    Just one question: Are you plugging the monitor directly into a properly grounded socket?
    Yes,i know how to plug cable properly. With monitor look like ok but it often himself goes to black screen(like some ghost turning off and turning on) Maybe new driver of the videocard something doing with monitor but not sure.Driver version 436.15(Nvidia)
  • billsey
    billsey ACE Posts: 34,219 Trailblazer
    Yeah, you can get those symptoms if there's a loose cable between the computer and monitor, or if the graphics card is trying to change resolutions. Any loss of signal causes the monitor to retry each input port to find something it can use, and that give a short blank screen.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Crickettle
    Crickettle Member Posts: 19 Troubleshooter
    billsey said:
    Yeah, you can get those symptoms if there's a loose cable between the computer and monitor, or if the graphics card is trying to change resolutions. Any loss of signal causes the monitor to retry each input port to find something it can use, and that give a short blank screen.
    Cable's firmly connected.Seems like that graphics card somehow turning off monitor and back to normal.
  • Crickettle
    Crickettle Member Posts: 19 Troubleshooter
    Otherwise i didnt expected of this monitor having this issue
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    Have you tried disabling refresh rate and overdrive in monitor settings?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Crickettle
    Crickettle Member Posts: 19 Troubleshooter
    egydiocoelho said:
    Have you tried disabling refresh rate and overdrive in monitor settings?
    I cant see'm in monitor settings
  • Crickettle
    Crickettle Member Posts: 19 Troubleshooter
    Now this monitor is getting worse than before.It often goes to black screen for few second and 2-3 more time.When i playing game it's very interferes... So how can i fix this annoying thing?
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    have you tried disabling quick start mode and overdrive?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Crickettle
    Crickettle Member Posts: 19 Troubleshooter
    egydiocoelho said:
    have you tried disabling quick start mode and overdrive?
    I dont even know what is this. And where is this? I've searched on monitor there is no about this quick start mode and overdrive
  • Crickettle
    Crickettle Member Posts: 19 Troubleshooter
    Thanks for those chinese hand that maded quality monitor with a blinking! Very appreciate,keep it up!

    If no one know how to fix this sh/t just dont say any stupid answer. At home i only having this monitor soon will buy another brands monitor and never ever will buy again of Acer monitor.Im really disappointed........ And I really regretted that I bought this monitor
  • Crickettle
    Crickettle Member Posts: 19 Troubleshooter
    Who made this monitor how do you even sleep at night taking my money for this monitor that constantly blinks? I even cried because I bought it in vain

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