5352 USB port right side not working?

EgleMark
EgleMark Member Posts: 9 New User

Seems to be a lot of Acer laptop USB port problems on right side not working? How do we fix them? BIOS has been updated and has nothing for USB ports?

 

Left one works. Right two do not?

Answers

  • EgleMark
    EgleMark Member Posts: 9 New User

    Windows reloaded and still no working USB ports.

     

    No symbols in device manager. BIOS update to 1.18

     

    They have worked a couple times but soon go away?

     

    If I had not found dozens with the same issue I would think it was mechanical issue?

  • biziguy
    biziguy Member Posts: 1 New User

    Hello Acer Users,

     

    Seems like there is a typo here. Must be Acer Aspire 5253. That is the one I have and I too am facing the same problem. All of a sudden, 2 USB ports on the right have stopped working.

     

    I did a lot of research on the internet but in vain. No yellow triangles or question marks in the Device Manager. Have uninstalled and reinstalled all the drivers. Still no go.

     

    I find it quite astonishing that even email support to contact Acer Technical Support comes at a charge!!! I can understand phone support but email and chat? Paid!?

     

    Someone pls help me, I am on the verge on formatting but after reading the above post, have dropped the idea as it did not help the User.

     

    Thanks much.

    biziguy

    Southampton

    England

  • EgleMark
    EgleMark Member Posts: 9 New User

    Yes that is a typo sorry.

     

    Mine did the same thing worked and then did not, came back and gone forever. Found many posts on the net, no fix!

    Don't bother a reformat, does not work!

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