I have the ASPIRE M3910 running WINDOWS 7

2

Answers

  • Do you hear any beeps? Have you checked billsey's tip yet?
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  • maxgarcia
    maxgarcia Member Posts: 28 Enthusiast WiFi Icon
    I don't hear beeps in fact the unit is very quiet as usual.
    I did follow billsey's  suggestion.

    I replaced the RTC battery, got into the CMOS/BIOS and hit F9 to refresh the Bios then F10 to save it and  waited about 15 min then pressed the power button and the same issue exist...  the Power lights just keep flashing....
    I welcome any other suggestions as I am at wits end with this unit.
    thanks

  • billsey
    billsey ACE Posts: 34,234 Trailblazer
    Yes, that's the best next step. Put a new battery in (I think it's a CR2032), boot to BIOS and do the F9 reset the save and exit. You should be OK from there, but be sure to let us know even if it works. :)
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • maxgarcia
    maxgarcia Member Posts: 28 Enthusiast WiFi Icon
    Hi billsey
    I did just that and still have the same problem with the power lights flickering and the desktop not booting to windows.
    Any other suggestion would be appreciated.
    thanks
  • OK! Do a power reset. To do this, turn off dektop and unplug it from the socket and then press the power button for 30 seconds.
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  • maxgarcia
    maxgarcia Member Posts: 28 Enthusiast WiFi Icon
    what am I to expect from a power test?
  • It may just be accumulated static energy.
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    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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  • maxgarcia
    maxgarcia Member Posts: 28 Enthusiast WiFi Icon
    now when I hit the power button the light blinks then comes on and just as it says "starting windows" the computer shuts off, the the power light flashes and then it turns on and just as it says "starting windows" it shuts off again...... this happens a few times then it stays on and allow me to sign into windows and the desktop is displayed.   I use it for a while then shut it down normally.
    I let it sit for about 10 min then hit the power button and the same scenario as above occur.

    if it is accumulated static energy.... what to do about it?
    Please advise.

    thanks
  • How many times do LEDs flash?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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  • maxgarcia
    maxgarcia Member Posts: 28 Enthusiast WiFi Icon
    l hit the power on button the lcd are on and the boot process starts. it displays starting windows.
    at that point it shuts down,,,3 LCD flashes  then power on, then it powers off, power on then powers off, 5 flashes then power on... that keeps going until it displays options to start windows normally or safe mode etc.

    So it is still powering off and on by itself and I am not getting into windows at this point. 


  • Does the desktop turn off when you access bios? 
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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  • maxgarcia
    maxgarcia Member Posts: 28 Enthusiast WiFi Icon
    no
    I hold down the delete key and it displays the BIOS and I hit F9 then F10 and after that it shuts off and LCD flashes few times then it tries to power on then power off scenario
  • In this case, it is ideal that you unplug all hardware and then test each one individually to identify which hardware is having problems.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
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  • maxgarcia
    maxgarcia Member Posts: 28 Enthusiast WiFi Icon
    I removed the memory cards and put them back one at a time .... there was a beep after putting the first and second ones back...the beep went away after I put the third one back.  other than that what other hardware can I unplug?
  • Try inserting only the third memory card.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • maxgarcia
    maxgarcia Member Posts: 28 Enthusiast WiFi Icon
    ok
    will do and let you know
  • billsey
    billsey ACE Posts: 34,234 Trailblazer
    Also, verify that when you get into the BIOS you can stay there without issue for a considerable length of time. If you can park in the BIOS for several minutes without any issues than the issue will be with Windows or expansion peripherals, not underlying hardware problems.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • maxgarcia
    maxgarcia Member Posts: 28 Enthusiast WiFi Icon
    Hi again
    thanks for all your suggestions.... after a week of the computer functioning normally after applying all the suggestions...I encountered a different problem today...

    When I hit the power button to turn it on the power lights come on but I hear the fan spinning loudly... sort of racing sound and the monitor doesn't come on....

    Any ideas on this new issue will be helpful

    thanks
  • Does this desktop have a dedicated video card or onboard?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • maxgarcia
    maxgarcia Member Posts: 28 Enthusiast WiFi Icon
    yes it has a video memory card internal