I have the ASPIRE M3910 running WINDOWS 7

maxgarcia
maxgarcia Member Posts: 28 Enthusiast WiFi Icon
edited March 1 in 2019 Archives

everything works fine except that recently when I power the machine on I get the message "OPTION ROM WILL NOT BE LOADED" and it displays a thread or messages but doesn't invoke windows.

I reboot and sometimes I get windows desktop and sometimes the machine stays on but the monitor displays vibrating lines 

HELP!

«13

Answers

  • Have you tried entering bios and then pressing f9 to restore it and then f10 to save?
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  • maxgarcia
    maxgarcia Member Posts: 28 Enthusiast WiFi Icon
    I entered F9 but it doesn't get me to the BIOS it displays a screen asking to enter windows 7
    How do I enter the BIOS for ACER ASPIRE M3910?
  • Have you tried pressing f2, fn + f2 or delete?
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    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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  • billsey
    billsey ACE Posts: 34,234 Trailblazer
    You use the F9 after you're in BIOS, not to get into BIOS.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • maxgarcia
    maxgarcia Member Posts: 28 Enthusiast WiFi Icon
    thank you all for the answers.. it has been more than a week now and ever since I flashed the BIOS  it has been working well
  • maxgarcia
    maxgarcia Member Posts: 28 Enthusiast WiFi Icon
    When I press the power on button the lights just flicker on my ASPIRE M3910 running WINDOWS 7 and the monitor goes to sleep.....  and I can't turn the computer on or off I have to unplug the power supply.      any ideas?
    thanks
  • What was the previous version of bios and which version did you upgrade to?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • maxgarcia
    maxgarcia Member Posts: 28 Enthusiast WiFi Icon
    I didn't take note of that I just followed the original response to go to the Bios and F9 to restore and F10 to save and that is what I did...   How do I tell the version of the Bios?
  • In the bios information tab.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • maxgarcia
    maxgarcia Member Posts: 28 Enthusiast WiFi Icon
    I am not able to get to the BIOS since the power light is still flashing and it is not booting up
    Do you know what version of the BIOS I should be on?
    Can I down load it from ACER?
    How do I proceed in this state the desktop is in?
    Please advise
    Thanks

  • maxgarcia
    maxgarcia Member Posts: 28 Enthusiast WiFi Icon
    I found the previous version of BIOS and it is P01-A3 dated 5/17/2010
    But I can't tell what it was reset to
  • billsey
    billsey ACE Posts: 34,234 Trailblazer
    If you just did the F9 you just reset the P01-A3 to it's defaults, you didn't change the version. Do you remember what you had your power settings to? It might be sleeping when you press power instead of turning off. Try a long press of the power button, holding it long enough for everything to fully power off, then wait a bit and try turning it on normally.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • maxgarcia
    maxgarcia Member Posts: 28 Enthusiast WiFi Icon
    I held the power button down until the lights stopped flashing waited a few minutes then pressed the power button. It took a little while then powered on and I was able to get into the BIOS.
    I don't know what the original power settings were. But this is what I see displayed in the POWER MANAGEMENT SETUP

    ACPI SUSPEND MODE              (S3  (STR)
    DEEP POWER OFF MODE         (ENABLED)
    POWER ON BY RTC ALARM      (DISABLED)
    POWER ON BY PCIE DEVICES   (DISABLED)
    POWER ON BY PCI DEVICES     (DISABLED)
    WAKE UP BY PS/2 KB/MOUSE   (ENABLED)
    WAKE UP BY USB KB/MOUSE    (ENABLED)
    RESTORE ON AC POWER LOSS   (LAST STATE)
  • Have you tried disconnecting the rtc battery?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • maxgarcia
    maxgarcia Member Posts: 28 Enthusiast WiFi Icon
    are those POWER MANAGEMENT SETUP settings correct?

    What is the "RTC" battery and where is it?  
  • here my friend:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • maxgarcia
    maxgarcia Member Posts: 28 Enthusiast WiFi Icon
    ok I know what and where it is now on the motherboard.

    Should I replace it or just remove it and put it back?
  • just remove it and put it back
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • billsey
    billsey ACE Posts: 34,234 Trailblazer
    I'd go ahead and do a BIOS reset first. I believe it's F9 while in BIOS to reset to factory defaults. That will often clean things up if your settings are just a little corrupted. If the corruption is caused by a low CMOS battery then it's a good idea to just replace it. Between the two options you should be able to boot back up into the OS. If that doesn't work then we're likely looking for more diagnostics before doing any repair.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • maxgarcia
    maxgarcia Member Posts: 28 Enthusiast WiFi Icon
    I removed the battery waited 1/2 hr then put it back as suggested earlier and hit the power button.
    the lights flashed for about 5 sec then it turned on and displayed that I need to reset the date and time by going to the bios or continue... I hit delete to get the CMOS/BIOS and hit F9 then F10 to save.
    it then says starting windows I got windows desktop and immediately updated the date/time.
    I was able to move around,

    I decided that I should test it to see if it was now working properly.  I did a normal shutdow in Windows  and it shutdown normally.
    I waited 5 min then hit the power button and the same problem occurred... flashing power lights
    it finally turned on by itself and starting widows as I attempted to enter my windows password it shut down and just flashing lights and  did not come back on....

    Should I try changing the battery at this point?