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    • Laptop not charging but indicator light blinking. Nitro 5

    Member Posts: 8 New User
    edited December 2023 in 2020 Archives
    Please I don't know what's wrong with my Nitro 5. It's not charging, when plugged in the indicator is always blinking but the battery is not powered. Have tried another battery and charger but the problem still reoccurs. Does anyone know what can be wrong.

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    Best Answer

    • ACE Posts: 3,827 Pathfinder
      Answer ✓
      @DanAde Please click YES if I have answered your question, thankyou

      Please click YES if I answered your question

      I am not an ACER employee
      Thank you and have a blessed day  B)

      ★★ ACE Pathfinder 2019★★

    Answers

    • ACE Posts: 3,827 Pathfinder
      Do a battery reset. Unplug and power down then take a straightened paper clip and put it in the small hole on the underside, press for 10 seconds then let sit for 15 mins and plug in and power up 

      Please click YES if I answered your question

      I am not an ACER employee
      Thank you and have a blessed day  B)

      ★★ ACE Pathfinder 2019★★

    • Member Posts: 6

      Tinkerer
      Hello DanAde, I also experienced the same issue... it neither decreases nor increases the charging percentage. Right?. I sent my device to the Acer Repair Center. They confirmed that issue was with the battery and they replaced it. Hopefully, My device may come in the next week. Did you change your battery with a compatible one? 
    • Member Posts: 8 New User
      How does one know a battery which is compatible with it 
    • Member Posts: 8 New User
      Have tried the battery reset but it's not charging and the indicator is still blinking. Sometimes the indicator doesn't even come up and the charger isn't even getting warm or hot 
    • Member Posts: 6

      Tinkerer
      You can get the batery information from a hardware monitoring software. Check your charger with a multimeter to verify it's functionality. Did you try a battery monitoring tool to diagnosis?
    • Member Posts: 8 New User
      No I haven't tried a battery monitoring tool.
    • Member Posts: 8 New User
      How can I get a battery monitoring tool?
    • ACE Posts: 3,827 Pathfinder
      Your Acer Care Center app has a battery health checkup under the Checkup tab



      Also try to uninstall both items under Battery in the Device Manager. Then restart your Laptop


      Please click YES if I answered your question

      I am not an ACER employee
      Thank you and have a blessed day  B)

      ★★ ACE Pathfinder 2019★★

    • Member Posts: 8 New User
      The last time I checked it, the status was Good. And the battery is currently flat, so the laptop won't come up
    • ACE Posts: 3,827 Pathfinder
      I think it's a bad battery, contact Acer for a replacement

      Please click YES if I answered your question

      I am not an ACER employee
      Thank you and have a blessed day  B)

      ★★ ACE Pathfinder 2019★★

    • Member Posts: 8 New User
      Alright thanks
    • ACE Posts: 3,827 Pathfinder
      Answer ✓
      @DanAde Please click YES if I have answered your question, thankyou

      Please click YES if I answered your question

      I am not an ACER employee
      Thank you and have a blessed day  B)

      ★★ ACE Pathfinder 2019★★

    • Member Posts: 8 New User
      my battery level shows 73% when plugged in but if unplugged goes off
    • Member Posts: 3 New User
      PradeepW said:
      Hello DanAde, I also experienced the same issue... it neither decreases nor increases the charging percentage. Right?. I sent my device to the Acer Repair Center. They confirmed that issue was with the battery and they replaced it. Hopefully, My device may come in the next week. Did you change your battery with a compatible one? 
      How much price does it take to change the batter in acer nitro ??

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