Acer Nitro 5 - My sytem Is running extremely slow. Please Help( Nitro AN515-52)

BrodieLee
BrodieLee Member Posts: 2 New User
edited July 2019 in Nitro Gaming
Hello everyone. I have been having some issues with my Acer Nitro 5 laptop. When i first ordered my laptop it worked perfectly, No stutters, no frame drops, it was perfectly smooth but the past few months it has changed dramatically. I used to be able to run gta 5 on high to very high settings at a very stable 60 - 80 fps. But when i load up the game now it starts at around the same fps as i was getting before but now i get really bad stutters and frame drops and i dont know what to do. I even tried to run minecraft and i was still getting stutters and frame drops. that definitely shouldn't be happening with a gtx 1050 and an i5 processor. My exact model is Nitro AN515-52. And yes i do keep my nvidia drivers up to date, and yes i have my graphics processor set to high performance nvidia processor. Its not just happening with games though, its also happening when opening apps and browsing the internet. For example when i click my search bar in the bottom left corner sometimes it will take a couple seconds before it does anything, and when im watching a video on youtube sometimes my whole screen will go green for a second then go back to normal. I have factory reset my the laptop multiple times hoping for it to fix it but nothing has changed.

Answers

  • Balatekie
    Balatekie ACE Posts: 1,353 Pioneer
    Hi @BrodieLee, 

    You can try increasing the virtual memory in your computer and that might boost up your system performance. Please follow below steps for increasing Virtual Memory. 

    How to calculate Windows 10 Virtual Memory / Pagefile

    There is a formula for calculating the correct pagefile size. Initial size is one and a half (1.5) x the amount of total system memory. Maximum size is three (3) x the initial size. So let's say you have 4 GB (1 GB = 1,024 MB x 4 = 4,096 MB) of memory. The initial size would be 1.5 x 4,096 = 6,144 MB and the maximum size would be 3 x 6,144 = 18,432 MB.

    1. Bring up the System page by either:
      • Pressing the Windows logo key Windows logo key + Pause
        • or
      • Open File Explorer by left-clicking the manila folder icon on the Taskbar or pressing the Windows Logo key Windows logo key + E at the same time. When File Explorer is open, right-click on This PC and select Properties on the context menu that appears.
    2. Make note of the installed memory (RAM)
      System page inside of Windows 10
    3. Click on the Advanced system settings link
    4. Click on the Advanced tab of the System Properties dialog box
      System Properties dialog box inside of Windows 10
    5. Click on the Settings ... button in the Performance section
    6. Click on the Advanced tab of the Performance Options dialog box
      Performance Options dialog box inside of Windows 10
    7. Click on the Change ... button inside of the Virtual memorysection
    8. Deselect the Automatically manage paging file size for all drives check box
      Virtual Memory dialog box inside of Windows 10
    9. Select Custom size and enter the initial size and maximum sizeusing the calculation shown above
    10. Click on the Set button
     :) If you think I've answered your question, please hit the Accept Answer:)

  • BrodieLee
    BrodieLee Member Posts: 2 New User
    edited February 2019
    @Balatekie Hey, Thanks for the reply, Just tried it but its still the same as before. Is there anything else i could try. btw im also on the latest bios update.
  • Balatekie
    Balatekie ACE Posts: 1,353 Pioneer
    BrodieLee said:
    @Balatekie Hey, Thanks for the reply, Just tried it but its still the same as before. Is there anything else i could try. btw im also on the latest bios update.
    Worried to know that issue persists. I would like to just have a look to this troubleshooting methods. Hope it helps you :)
     :) If you think I've answered your question, please hit the Accept Answer:)

  • Azanak
    Azanak Member Posts: 1 New User
    I've had problems with my Nitro 5 being slow ever since I first bought it, and the fixes I've tried haven't helped. Honestly starting to think it's just poorly built :/ Trying to decide how soon to bite the bullet and replace something that I bought less than a year ago.
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    BrodieLee said:
    Hello everyone. I have been having some issues with my Acer Nitro 5 laptop. When i first ordered my laptop it worked perfectly, No stutters, no frame drops, it was perfectly smooth but the past few months it has changed dramatically. I used to be able to run gta 5 on high to very high settings at a very stable 60 - 80 fps. But when i load up the game now it starts at around the same fps as i was getting before but now i get really bad stutters and frame drops and i dont know what to do. I even tried to run minecraft and i was still getting stutters and frame drops. that definitely shouldn't be happening with a gtx 1050 and an i5 processor. My exact model is Nitro AN515-52. And yes i do keep my nvidia drivers up to date, and yes i have my graphics processor set to high performance nvidia processor. Its not just happening with games though, its also happening when opening apps and browsing the internet. For example when i click my search bar in the bottom left corner sometimes it will take a couple seconds before it does anything, and when im watching a video on youtube sometimes my whole screen will go green for a second then go back to normal. I have factory reset my the laptop multiple times hoping for it to fix it but nothing has changed.

    Sounds like a Windows 10 or a 3rd party software problem because it affects more than games. Reboot and press Alt + F10 to reinstall windows sometimes you just need to clean house, beware it can take a long time. After reinstallation of Windows if all is working well, install your 3rd party software, games and apps, one at a time and check the performance after each one that you install, that way if one of them is affecting the system you will know which one.

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • AlphaXexia
    AlphaXexia Member Posts: 6

    Tinkerer
    edited August 2019
    andylb said:
    BrodieLee said:
    Hello everyone. I have been having some issues with my Acer Nitro 5 laptop. When i first ordered my laptop it worked perfectly, No stutters, no frame drops, it was perfectly smooth but the past few months it has changed dramatically. I used to be able to run gta 5 on high to very high settings at a very stable 60 - 80 fps. But when i load up the game now it starts at around the same fps as i was getting before but now i get really bad stutters and frame drops and i dont know what to do. I even tried to run minecraft and i was still getting stutters and frame drops. that definitely shouldn't be happening with a gtx 1050 and an i5 processor. My exact model is Nitro AN515-52. And yes i do keep my nvidia drivers up to date, and yes i have my graphics processor set to high performance nvidia processor. Its not just happening with games though, its also happening when opening apps and browsing the internet. For example when i click my search bar in the bottom left corner sometimes it will take a couple seconds before it does anything, and when im watching a video on youtube sometimes my whole screen will go green for a second then go back to normal. I have factory reset my the laptop multiple times hoping for it to fix it but nothing has changed.

    Sounds like a Windows 10 or a 3rd party software problem because it affects more than games. Reboot and press Alt + F10 to reinstall windows sometimes you just need to clean house, beware it can take a long time. After reinstallation of Windows if all is working well, install your 3rd party software, games and apps, one at a time and check the performance after each one that you install, that way if one of them is affecting the system you will know which one.
    Hi guys i've recently bought(LITERALLY JUST GOT IT YESTERDAY AUGUST 23, 2019) my Acer Nitro 5 AN515-52 i5 8300H with GTX1050ti 4 GB RAM

    But aside from that, it already has an updated windows and bios. i have enabled the nitrosense, tried file page size allocation, increased number of processors and memory in msconfig, the battery optimization, the nvidia graphics optimization and no i did not install anything yet it is really just slow on even browsing on microsoft edge, mozilla or any toher browser or from switching applications, reading my files(mp4, docx, etc.) that i have to skip all my work for today and hopefully not the next days, by some luck atleast my boss showed some sympathy.





    FOR THE LOVE OF ODIN PLEASE SEND HELP
  • AlphaXexia
    AlphaXexia Member Posts: 6

    Tinkerer
    AlphaXexia said:
    andylb said:
    BrodieLee said:
    Hello everyone. I have been having some issues with my Acer Nitro 5 laptop. When i first ordered my laptop it worked perfectly, No stutters, no frame drops, it was perfectly smooth but the past few months it has changed dramatically. I used to be able to run gta 5 on high to very high settings at a very stable 60 - 80 fps. But when i load up the game now it starts at around the same fps as i was getting before but now i get really bad stutters and frame drops and i dont know what to do. I even tried to run minecraft and i was still getting stutters and frame drops. that definitely shouldn't be happening with a gtx 1050 and an i5 processor. My exact model is Nitro AN515-52. And yes i do keep my nvidia drivers up to date, and yes i have my graphics processor set to high performance nvidia processor. Its not just happening with games though, its also happening when opening apps and browsing the internet. For example when i click my search bar in the bottom left corner sometimes it will take a couple seconds before it does anything, and when im watching a video on youtube sometimes my whole screen will go green for a second then go back to normal. I have factory reset my the laptop multiple times hoping for it to fix it but nothing has changed.

    Sounds like a Windows 10 or a 3rd party software problem because it affects more than games. Reboot and press Alt + F10 to reinstall windows sometimes you just need to clean house, beware it can take a long time. After reinstallation of Windows if all is working well, install your 3rd party software, games and apps, one at a time and check the performance after each one that you install, that way if one of them is affecting the system you will know which one.
    Hi guys i've recently bought(LITERALLY JUST GOT IT YESTERDAY AUGUST 23, 2019) my Acer Nitro 5 AN515-52 i5 8300H with GTX1050ti 4 GB RAM

    But aside from that, it already has an updated windows and bios. i have enabled the nitrosense, tried file page size allocation, increased number of processors and memory in msconfig, the battery optimization, the nvidia graphics optimization and no i did not install anything yet it is really just slow on even browsing on microsoft edge, mozilla or any toher browser or from switching applications, reading my files(mp4, docx, etc.) that i have to skip all my work for today and hopefully not the next days, by some luck atleast my boss showed some sympathy.





    FOR THE LOVE OF ODIN PLEASE SEND HELP
    it's even taking minutes just to open task manager or a file exporer or services.msc i think y'all know how slow i am talking about right now.
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    You've just bought it, it's under warranty so contact Acer support for your region

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • APAREKH
    APAREKH Member Posts: 1 New User
    Im in exactly the same position. Its killing me!! What can be done?
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    edited March 2020
    APAREKH said:
    Im in exactly the same position. Its killing me!! What can be done?

    Please start a new Topic for your question detailing the problem and giving your exact model number. Rarely are 2 problems EXACTLY alike they may have different causes, so ONE question to ONE Topic please

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • GAMING6698
    GAMING6698 ACE Posts: 7,779 Pathfinder
    BrodieLee said:
    Hello everyone. I have been having some issues with my Acer Nitro 5 laptop. When i first ordered my laptop it worked perfectly, No stutters, no frame drops, it was perfectly smooth but the past few months it has changed dramatically. I used to be able to run gta 5 on high to very high settings at a very stable 60 - 80 fps. But when i load up the game now it starts at around the same fps as i was getting before but now i get really bad stutters and frame drops and i dont know what to do. I even tried to run minecraft and i was still getting stutters and frame drops. that definitely shouldn't be happening with a gtx 1050 and an i5 processor. My exact model is Nitro AN515-52. And yes i do keep my nvidia drivers up to date, and yes i have my graphics processor set to high performance nvidia processor. Its not just happening with games though, its also happening when opening apps and browsing the internet. For example when i click my search bar in the bottom left corner sometimes it will take a couple seconds before it does anything, and when im watching a video on youtube sometimes my whole screen will go green for a second then go back to normal. I have factory reset my the laptop multiple times hoping for it to fix it but nothing has changed.
    Use display driver uninstaller(ddu) completely uninstall your graphic card and then reinstall 
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • Chaguino
    Chaguino Member Posts: 1 New User
    the problem is the Mode Settings . Put it on Best Performance mode


  • Dylansjsh
    Dylansjsh Member Posts: 3 New User
    I’ve been having the same issue. I’ve had to send my acer in to the factory twice and both times it has come back worse than before. Wouldn’t recommend this product to anyone who requires a computer that can run basic software.
  • Dylansjsh
    Dylansjsh Member Posts: 3 New User
    Dylansjsh said:
    I’ve been having the same issue. I’ve had to send my acer in to the factory twice and both times it has come back worse than before. Wouldn’t recommend this product to anyone who requires a computer that can run basic software.
    Update: it broke again, says no bootable devices. Had this problem 3 times now. Garbage product from a garbage company.
  • Kimkim
    Kimkim Member Posts: 1 New User
    BrodieLee said:
    Hello everyone. I have been having some issues with my Acer Nitro 5 laptop. When i first ordered my laptop it worked perfectly, No stutters, no frame drops, it was perfectly smooth but the past few months it has changed dramatically. I used to be able to run gta 5 on high to very high settings at a very stable 60 - 80 fps. But when i load up the game now it starts at around the same fps as i was getting before but now i get really bad stutters and frame drops and i dont know what to do. I even tried to run minecraft and i was still getting stutters and frame drops. that definitely shouldn't be happening with a gtx 1050 and an i5 processor. My exact model is Nitro AN515-52. And yes i do keep my nvidia drivers up to date, and yes i have my graphics processor set to high performance nvidia processor. Its not just happening with games though, its also happening when opening apps and browsing the internet. For example when i click my search bar in the bottom left corner sometimes it will take a couple seconds before it does anything, and when im watching a video on youtube sometimes my whole screen will go green for a second then go back to normal. I have factory reset my the laptop multiple times hoping for it to fix it but nothing has changed.
    I HAVE EXACTLY THE SAME ISSUE FOR THIS PRODUCT, slow at all programs. I have tried all possibility to speed up, i use optane, increase page file. And it do nothing. I feel this product poorly built :(((
  • Giovannirodis
    Giovannirodis Member Posts: 7

    Tinkerer
    Hi I have a AN515-55 and my laptop has been running slow lately it use to run 144 fps on Minecraft now runs 60 to 70 fps what's wrong with it
  • Itsthatguy
    Itsthatguy Member Posts: 1 New User
    Have you tried ultimate performance msdos install? https://www.howtogeek.com/368781/how-to-enable-ultimate-performance-power-plan-in-windows-10/amp/
  • Jaspee
    Jaspee Member Posts: 1 New User
    Anyone find a fix for this issue! 

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