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ACER HELIOS 300 PH315-51-50ST BACKLIGHT BLEEDING. CAN I GET REPLACEMENT ?ITS ONLY 15DAYS.

sohail92sohail92 Posts: 1Member New User
Hello,
I got a new Predator Helios 300 PH315-51-50ST on 26 june 2019. So on 10 july i have noticed that there are backlight problems, obscuring most details along sides of screen on a darker scene.
I was not sure if this much backlight problem was expected of an IPS panel.I have posted the images of my screen with lightbleedingtest.com in total darkness at 0% and 100% screen brightness settings, respectively:

FAQ & Answers

  • egydiocoelhoegydiocoelho Posts: 23,070ACE Trailblazer
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
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  • xapimxapim Posts: 2,475ACE Pathfinder
    edited July 14
    That's normal check if the display screws are too tight and loosen them I have seen even worse than yours if loosening the screws won't fix it i suggest swap it for another one


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  • egydiocoelhoegydiocoelho Posts: 23,070ACE Trailblazer
    This is even the recommendation of fellow Red-Sand @xapim:
    Q: My laptop has backlight bleed, is it normal?
    A: All backlight IPS panels have backlight bleed. That includes 3000$ Alienware laptops and even the new Razer Pro laptops. It's normal.
    You can attempt a repair by loosening the screws holding your screen panel in place.. 
    Check this video at 9:42
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
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