There is a vertical black line on my screen ,plz help how can i ger rid of it

leonedward
leonedward Member Posts: 9 New User

Best Answer

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓
    ok, so it's an hardware issue; it can be a bad video cable or monitor panel too.
    if you are under warranty, please contact the Acer support service.
    I'm not an Acer employee.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    is this visible during the Acer logo boot or on BIOS screen?
    I'm not an Acer employee.
  • leonedward
    leonedward Member Posts: 9 New User
    IronFly said:
    is this visible during the Acer logo boot or on BIOS screen?
    No cause the line is black
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Can you please check if it's visible on BIOS?
    Press F2 key at boot
    To exit go to the last BIOS tab and choose to exit without saving settings.
    I'm not an Acer employee.
  • leonedward
    leonedward Member Posts: 9 New User
    IronFly said:
    Can you please check if it's visible on BIOS?
    Press F2 key at boot
    To exit go to the last BIOS tab and choose to exit without saving settings.


    Yes it is visible
  • leonedward
    leonedward Member Posts: 9 New User
    edited July 2019
    IronFly said:
    Can you please check if it's visible on BIOS?
    Press F2 key at boot
    To exit go to the last BIOS tab and choose to exit without saving settings.


    Yes it is visible
    First it was coming and going now it is not going
    It is visible on bios too
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓
    ok, so it's an hardware issue; it can be a bad video cable or monitor panel too.
    if you are under warranty, please contact the Acer support service.
    I'm not an Acer employee.
  • humanjiu
    humanjiu Member Posts: 1 New User
    Can I know if you solved this problem? was it a problem with a cable or the panel exactly?
    Thank you!