Nitro won't power on

infojunkies
infojunkies Member Posts: 5 New User
edited November 2023 in 2019 Archives
Hi.  I needed to replace the screen in a Nitro 5, and stupidly removed the base before reading the directions (turned out I didn't have to).  Well, I replaced the screen easily, but now the laptop won't power on.  When I plug in the power adapter, the battery indicator turns red for a few seconds, then blinks red.  

I tried the battery reset procedure:
  1. Unplug AC power adapter.
  2. Locate the battery reset pinhole on the bottom of the computer.
  3. Insert a small paperclip in the battery reset pinhole. Hold the reset button for 4 seconds.
  4. Let the computer sit for 5 minutes with no power.
  5. Connect the AC adapter and power on the system.
There was no change after this, so I left the power adapter plugged in overnight with the battery indicator light blinking red.  Now, no matter what I do, the battery indicator won't come on at all, plugged in or not.  Thanks in advance!

Best Answer

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,332 Trailblazer
    Answer ✓
    Ok! Post the result here!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 

Answers

  • infojunkies
    infojunkies Member Posts: 5 New User
    FYI, the laptop's owner had had the power adapter replaced by Acer previous to my receiving the system.  Could the adapter be bad?
  • have you checked that this button is being pressed correctly?

    put some layers of electrical tape and test:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
    FYI, the laptop's owner had had the power adapter replaced by Acer previous to my receiving the system.  Could the adapter be bad?
    You can check with voltage multi-meter to see if the charger is working or not. Or else you could test the device with another working adapter ( by checking with the store )
    Click on 'Yes' to accept my comment as answer
  • infojunkies
    infojunkies Member Posts: 5 New User
    OK, I was trying to start it without putting the screws and covers back on the base.  I'll give it a try.   Thanks!
  • Post the result here my friend!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • infojunkies
    infojunkies Member Posts: 5 New User
    Okay, the battery indicator light still won't come on when I plug in the power adapter.  I put several layers of electrical tape on the projection above to make sure the button is pressed.  I tested the adapter with a multimeter and the adapter is providing 19V power.  So it appears we're down to the power port and the battery.

    I tried removing the battery, reassembling the laptop and testing it - same problem, no power, no battery indicator lights.  Does this model require the battery to be installed?  If not, then seems to me it has to be the power port.
  • Yes, some notebooks only call when they detect the battery! However, have you checked by placing the original display, if the notebook reconnects? Have you added any other hardware?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • infojunkies
    infojunkies Member Posts: 5 New User
    I'm giving up and returning it to the customer.  Never had much luck with gaming laptops.
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,332 Trailblazer
    Answer ✓
    Ok! Post the result here!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)