Windows 2019 May update deletes Realtek Audio Driver AN515-42

Dootidoot
Dootidoot Member Posts: 25 Enthusiast WiFi Icon
edited November 2023 in 2019 Archives
How to reproduce:
1. Update to May update via Windows Update
2. Finish the update
3. Restart the computer AFTER computer is finished updating
4. Audio driver is deleted without notice

Downloading the same driver manually doesn't work (atleast for me) 
NOTE: I haven't tried installing the AMD High definition driver, maybe that works. 
AN515-42 

This problem occurs atleast for me.

Answers

  • JackE
    JackE ACE Posts: 44,897 Trailblazer
    Open Control Panel. Search 'restore point'. Click 'create a restore point' in the left pane. Click 'system restore' button. Click ' next' . Select auto May update restore point. You may have to temporarily block it for now using the Microsoft hide tool https://support.microsoft.com/en-us/help/3183922/how-to-temporarily-prevent-a-windows-update-from-reinstalling-in-windo
    Jack E/NJ


    Jack E/NJ

  • Dootidoot
    Dootidoot Member Posts: 25 Enthusiast WiFi Icon
    JackE said:
    Open Control Panel. Search 'restore point'. Click 'create a restore point' in the left pane. Click 'system restore' button. Click ' next' . Select auto May update restore point. You may have to temporarily block it for now using the Microsoft hide tool https://support.microsoft.com/en-us/help/3183922/how-to-temporarily-prevent-a-windows-update-from-reinstalling-in-windo
    Jack E/NJ


    Thanks for the notice dude, but I have already rolled the windows version.
  • JackE
    JackE ACE Posts: 44,897 Trailblazer
    >>>Audio driver is deleted without notice>>>

    If it's still missing, is an earlier restore point still available? You might have to click a 'show more restore points' box on the restore point list Jack E/NJ

    Jack E/NJ

  • Dootidoot
    Dootidoot Member Posts: 25 Enthusiast WiFi Icon
    JackE said:
    >>>Audio driver is deleted without notice>>>

    If it's still missing, is an earlier restore point still available? You might have to click a 'show more restore points' box on the restore point list Jack E/NJ

  • JackE
    JackE ACE Posts: 44,897 Trailblazer
    Please answer if an earlier restore point is available or not available. Jack E/NJ

    Jack E/NJ

  • Dootidoot
    Dootidoot Member Posts: 25 Enthusiast WiFi Icon
    JackE said:
    Please answer if an earlier restore point is available or not available. Jack E/NJ
    Ah, it seemed like the message didn't come through, sorry. Anyways, this is actually interesting. When updating to the May update, the restore points get deleted and you can create one either. Thankfully rolling back Windows works, which I have already done.
  • JackE
    JackE ACE Posts: 44,897 Trailblazer
    Great job! Jack E/NJ

    Jack E/NJ