Acer Nitro 5 overheating when the charger is plugged in

jossy96
jossy96 Member Posts: 4 New User
edited November 2023 in Nitro Gaming
Hi everyone ! 4 days ago i bought a new Acer Nitro 5 (intel i5 8th generation and nvidia geforce gtx 1050). I was install original windows 10, the drivers and nitrosense app. Everything is allright when the laptop work on battery, with or without coolboost, and the CPU and GPU temps ar really good. The problem appear when i plug in the charger. If i use the laptop or not, the CPU temps are going up to 90 degrees Celsius and 5500 rpm. When i put out the charger, in few minutes the temperature are going down and the fans going to 0-2000 rpm. Is that normal? Anyone have the similar problem ?

Answers

  • jossy96
    jossy96 Member Posts: 4 New User

    as you can see, in photo with 0 rpm is on battery, and in the photo 4225 rpm the charger was plugged in. Is that normal  ??
  • Abhinav777
    Abhinav777 Member Posts: 4 New User
    jossy96 said:

    as you can see, in photo with 0 rpm is on battery, and in the photo 4225 rpm the charger was plugged in. Is that normal  ??
    Try to undervolt it by searching in it and put fan speed to high.
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    edited May 2019
    What are you running when this happens?
    I also notice you are using Power Saver on AC try High Performance and see if that makes a difference

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • jurgens37
    jurgens37 Member Posts: 4 New User
    edited April 2020
    I have the same problem with my Acer Nitro 5..
    The moment I plug it to the power supply the temp goes from 45 - 55 degree celcius which is normal up to 80-90 and the fan speed up to 5300. I have tried a lot of things even tried the option that @andylb mentioned but nothing happened.. It happenes when Im running apps like PyCharm and Chrome etc and when the laptop isnt running anything..
    Also on gaming Im getting up to 97 degrees temperatures which I dont thing its normal..
    Please help :)
  • velocito
    velocito Member Posts: 4 New User
    I have the same problem with my Acer Nitro 5..Please help 
  • sri369
    sri369 ACE Posts: 2,774 Pathfinder
    @jossy96
    @jurgens37
    @velocito

    All I can think of by your posts is there is something in Windows, like an update check or something on those lines, that is triggering when you connect power.

    Open windows Task Scheduler --> Select task --> Conditions tab --> check to see if there any task that says "run only if computer is on AC power".
    Also check if "stop if computer switches to battery power" too is selected. This could be a case of the task being started but stopped cos your laptop is on battery, and then triggered to ON when you connect power.
    This could explain why you see sudden surge in activity on connecting charger and then the surge dying off when the task is done.
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  • velocito
    velocito Member Posts: 4 New User 
    I have tried formatting and installing different versions of windows but in all of them the same problem appears, even during the formatting process if I connect the power cable you can hear how the fans start to spin quite loud
  • techstuffanparts
    techstuffanparts Member Posts: 1 New User
    My problem was that after replacing the thermal pads that i marked with red in the picture, the ones that are cooling the gpu memoryes, i choosed the 1,5 mm instead of 0.5 and because the copper taking the heat from the thermal pads is more proeminent than the gpu one i had no contact between gpu and the cooler itself, and i had to replace the thermal pads with some thinner ones, and it all came back to normal temps.Hope that helps you, i am profesional tehnician by the way, we can always learn from our mistakes, hopefully before we burn the GPU :smiley:
  • Archangle57
    Archangle57 Member Posts: 1 New User
    Hi. Probably you guys have solved this since this is from 3 years back. I have this issue as well and what I do is, I go to the task manager and look for what programme makes the CPU go nuts and close that (every time it is chrome so there is no issue closing it and it is a programme that runs on the background, so even if you close it won't affect your open Chrome tabs). Hopefully, this will help.
  • Epsil0n
    Epsil0n Member Posts: 1 New User
    https://community.acer.com/en/discussion/comment/1118526#Comment_1118526

    Hi, i brought a nitro 5 last mouth, and i am having the same problem, should i try to change the thermal pads or something like that?

    when its not charging it keeps at 40C~~50C, but when i plug the charger it easily goes to 80C~~90C, whithout nothing execunting

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